General Manager

WritePal Global; Vancouver; On-site; CAD 65,000 - 75,000; Full time

Job summary

A dynamic immigration consulting firm in Vancouver is seeking a General Manager to lead daily operations. The successful candidate will manage client services, optimize internal processes, and support team development. This mid-senior level role offers a competitive salary and a full benefits package, making it an excellent opportunity for a driven leader.

Benefits

Full benefits package (extended health, dental, vision)

Paid vacation and sick leave

Performance bonuses based on targets

Qualifications

• 3-5 years of management or operations experience required.
• Detail-oriented with experience in project management.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Oversee day-to-day operations across all departments.
• Conduct client consultations and ensure quality service delivery.
• Support recruitment, onboarding, and training of new team members.

Skills

Leadership

Organizational Skills

Communication

Interpersonal Skills

Project Management

Tools

CRM Platforms

Productivity Tools

HR Systems

Job description

WritePal Global LLC is a dynamic and fast-growing immigration consulting firm specializing in E2 and other investor visas. We are committed to delivering exceptional service, personalized guidance, and immigration strategies that help clients achieve their U.S. business and residency goals. We're seeking a talented and driven General Manager to lead our daily operations.

Position Overview

As General Manager, you will oversee the daily functions of the company, ensuring smooth operations across client services, internal processes, and team management. You will act as the operational backbone of the business and work closely with the CEO to implement business strategies and drive growth.

Key Responsibilities

• Oversee day-to-day operations of the firm across all departments
• Conduct client consultations and ensure quality service delivery
• Coordinate immigration case flow and project timelines
• Monitor and optimize internal processes and productivity
• Support recruitment, onboarding, and training of new team members
• Implement and track KPIs to evaluate team performance
• Collaborate on marketing initiatives and client outreach strategies
• Handle basic HR tasks, scheduling, and conflict resolution
• Ensure regulatory compliance and quality assurance standards
• Identify and implement process improvements for client satisfaction and operational efficiency
• Manage and lead staff, including immigration consultants and administrative support

Qualifications

• Minimum 3–5 years of management or operations experience
• Strong leadership, organizational, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Client-facing experience with strong interpersonal skills
• Detail-oriented with experience in project management and team supervision
• Proficiency with CRM platforms, productivity tools, and basic HR / finance systems
• Annual salary of $65,000 - $75,000 CAD
• Performance bonuses based on business and individual targets
• Full benefits package (extended health, dental, vision)
• Paid vacation and sick leave

How to Apply

Please send your resume and a brief cover letter outlining your relevant experience.

We thank all applicants for their interest, however only those selected for an interview will be contacted.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Business Consulting and Services

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