General Manager

Freehouse Collective; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

Freehouse Collective is seeking a General Manager for its Public Houses in Vancouver. This full-time role involves managing operations, ensuring high-quality service, and leading a motivated team. Ideal candidates will have a passion for hospitality, strong organizational skills, and at least 2 years of relevant management experience.

Benefits

35% off on Food at Freehouse Collective

20% off at Barber & Co

40% off on facials at Plain Jane Skinbar

Qualifications

• Minimum of 2 years of restaurant/pub management or relevant experience.
• High proficiency in multi-tasking, organization, and communication skills.

Responsibilities

• Manage operations with integrity and deliver high-quality customer service.
• Ensure effective management of labour, COGS, and controllable budgets.
• Continuously improve skills and morale of front of house staff.

Skills

Multi-tasking

Organization

Communication

Job description

Freehouse Collective is looking to fill General Manager roles in its Public Houses as the company continues to grow and expand into both new and existing markets. Ideal candidates are people who are passionate about working in fast-paced social atmospheres and embody authentic publican traits. Consideration also given to applicants with a strong sense of culture, community, and genuine compassion for hospitality.

Key responsibilities:

1. Manage operations with integrity and deliver a high-quality customer service experience to guests.
2. Ensure labour, COGS, and controllable budgets are effectively managed.
3. Manage all systems relating to the operations of the establishment including scheduling, payroll, POS systems, accounts payable, R&M, marketing.
4. Ensure high performing results relating to brand audits and service audits.
5. Continuously improve the skills, knowledge, and morale of front of house staff.
6. Hold the Kitchen Manager accountable to a high level of skill, knowledge, and morale relating to back of house staff.
7. Ensure all employees are trained, motivated, and empowered.
8. Ensure consistent communication with employees including formal 1/1’s scheduled weekly with documented performance reviews.
9. Lead by example through hands-on management, motivation, and follow-up, while being functional in all areas of the business.
10. Develop and execute new ideas and initiatives to build revenue.
11. Focus on various aspects of the product including food and beverage programs, fashion/style guide, music, sports, and overall room integrity.
12. Lead the culture of selling/upselling.
13. Attend industry events and maintain a strong presence in the neighborhood.
14. Maintain a strong image and brand awareness.

Compensation and Requirements:

This is a full-time salaried role dependent on experience, with staff meals, cell phone allowance, and extended medical/dental benefits. A minimum of 2 years of restaurant/pub management or relevant experience is required. Candidates should possess high proficiency in multi-tasking, organization, and communication skills.

Perks:

• 35% off on Food at Freehouse Collective
• 20% off at Barber & Co
• 40% off on facials at Plain Jane Skinbar

Join the Freehouse Collective team and enjoy these perks!