General Manager

Sir Grout Tucson; Vancouver; On-site; CAD 90,000 - 130,000; Full time

Job summary

Sir Grout Tucson is seeking a strategic General Manager to lead our tile and grout restoration operations in the Vancouver area. You will oversee day-to-day activities, drive growth, ensure service quality, and coordinate with project teams to optimize execution.

You will mentor technicians and administrative staff, manage budgeting and compliance, build strong client relationships, and steer the company toward expanded market presence while upholding safety and industry standards.

Qualifications

• Proven leadership experience in a service industry.
• Familiarity with tile and grout restoration or related fields.
• Ability to develop and execute strategic plans.

Responsibilities

• Oversee day-to-day operations, ensuring efficiency, adherence to quality standards, and optimal use of resources.
• Develop and implement strategic plans to drive company growth, market expansion, and enhanced service offerings.
• Lead and mentor a team of Tile and Grout Restoration Technicians, Administrative Assistants, and support staff to foster a collaborative and high-performing culture.
• Build and maintain strong client relationships, ensuring exceptional customer satisfaction and loyalty.
• Manage the company's financial health, including budgeting, forecasting, and cost control measures.
• Ensure compliance with industry regulations, safety standards, and company policies.

Skills

Leadership

Strategic thinking

Team management

Job description

About Us

Sir Grout is a premier tile and grout restoration company, committed to excellence in transforming spaces and exceeding customer expectations. As we continue to grow, we are in search of a strategic and experienced General Manager to lead our team. Join Sir Grout and play a pivotal role in shaping the future of tile and grout restoration.

Job Description

As the General Manager at Sir Grout you will be responsible for overseeing all aspects of our operations, driving strategic growth, and ensuring the delivery of high-quality services. Your responsibilities will include:

Key Responsibilities

• Operational Oversight: Oversee day-to-day operations, ensuring efficiency, adherence to quality standards, and optimal use of resources.
• Strategic Planning: Develop and implement strategic plans to drive company growth, market expansion, and enhanced service offerings.
• Team Management: Lead and mentor a team of Tile and Grout Restoration Technicians, Administrative Assistants, and support staff to foster a collaborative and high-performing culture.
• Client Relations: Build and maintain strong client relationships, ensuring exceptional customer satisfaction and loyalty.
• Financial Management: Manage the company's financial health, including budgeting, forecasting, and cost control measures.
• Regulatory Compliance: Ensure compliance with industry regulations, safety standards, and company policies.

Requirements

• Proven Leadership Experience: Demonstrated success in a leadership role within the service industry, preferably in tile and grout restoration or related fields.
• Industry Knowledge: Familiarity with tile and grout restoration services or a similar industry.
• Strategic Thinker: Ability to develop and execute strategic plans to drive company success.