General Manager

Sir Grout; Vancouver; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Competitive salary

Dental insurance

Job summary

Sir Grout in Vancouver is seeking a General Manager to lead operations and drive strategic growth in our tile and grout restoration business.

You will oversee day-to-day operations, manage a team, and build strong client relationships while upholding quality standards. This role offers a collaborative culture, competitive compensation, and opportunities to expand service offerings across the region.

Qualifications

• Proven leadership experience in a service industry.
• Familiarity with tile and grout restoration or related services.
• Ability to develop and execute strategic growth plans.

Responsibilities

• Oversee day-to-day operations, ensuring efficiency and quality.
• Develop and implement strategic plans for growth and market expansion.
• Lead and mentor a team of technicians and support staff.
• Build and maintain strong client relationships and satisfaction.
• Manage budgeting, forecasting, and cost controls.
• Ensure compliance with safety standards and company policies.

Skills

Leadership experience

Strategic thinking

Industry knowledge

Job description

• Supportive and collaborative work environment
• Holidays
• Health insurance
• Paid time off

Benefits

• Supportive and collaborative work environment
• Holidays
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

About Us

Sir Grout is a premier tile and grout restoration company, committed to excellence in transforming spaces and exceeding customer expectations. As we continue to grow, we are in search of a strategic and experienced General Manager to lead our team. Join Sir Grout and play a pivotal role in shaping the future of tile and grout restoration.

Job Description

As the General Manager at Sir Grout you will be responsible for overseeing all aspects of our operations, driving strategic growth, and ensuring the delivery of high-quality services. Your responsibilities will include:

Key Responsibilities

• Operational Oversight: Oversee day-to-day operations, ensuring efficiency, adherence to quality standards, and optimal use of resources.
• Strategic Planning: Develop and implement strategic plans to drive company growth, market expansion, and enhanced service offerings.
• Team Management: Lead and mentor a team of Tile and Grout Restoration Technicians, Administrative Assistants, and support staff to foster a collaborative and high-performing culture.
• Client Relations: Build and maintain strong client relationships, ensuring exceptional customer satisfaction and loyalty.
• Financial Management: Manage the company's financial health, including budgeting, forecasting, and cost control measures.
• Regulatory Compliance: Ensure compliance with industry regulations, safety standards, and company policies.

Requirements

• Proven Leadership Experience: Demonstrated success in a leadership role within the service industry, preferably in tile and grout restoration or related fields.
• Industry Knowledge: Familiarity with tile and grout restoration services or a similar industry.
• Strategic Thinker: Ability to develop and execute strategic plans to drive company success.

Compensation: $26.00 - $35.00 per hour

From two business partners with a vision to franchise locations across the United States, Sir Grout is a distinctive hard surface care brand that leads the industry, one grout coloring appointment at a time. Our tight-knit community of founders, franchise owners, and technicians has spread across the east coast and into several midwestern states to continue connecting with customers everywhere. We've even expanded our franchise to include other hard surface services that keep our franchise owners' days rewardingly full and our customers impressed with the results.

Innovate With Us and Make a Difference!

If you are into hard surface restoration and care about customer satisfaction, this is the perfect place for you.