General Manager

Socket.dev; Toronto; On-site; CAD 105,000 - 110,000; Full time

Job summary

Socket.dev seeks an experienced General Manager for a 22-month contract in Ontario. You will oversee budgeting, financial management, and weekly analysis, while driving retail and marketing programs, catering services, and branded concepts.

Lead staff, manage client relations, and ensure top-tier guest experiences. The role requires post-secondary education with 5+ years in foodservice management, strong labour-relations experience, and solid budgeting and catering leadership.

Qualifications

• Post-secondary education with at least 5 years of foodservice or related management experience.
• Strong experience dealing with labour relations issues.
• Proven financial management skills, including ability to control product and labour costs on a weekly basis.
• Strong catering experience, including demonstrated experience hosting large events.
• Experience working with branded concepts or the hospitality industry
• Strong management and organizational skills, capable of motivating, leading and developing associates.
• Highly detail-oriented, with strong collaboration and teamwork abilities.
• Excellent verbal and written communication skills.
• Exceptional client relations and guest service skills.
• Strong proficiency with Microsoft 365 (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Manage client relationships.
• Ensure customer satisfaction.
• Manage, train and develop staff.
• Menu planning and merchandising involvement.
• Ensure compliance with quality assurance, health, safety and environmental programs.
• Budgeting and financial management responsibilities.
• Develop and implement retail and marketing programs and catering operations.
• Oversee branded concepts and hospitality-related initiatives.

Skills

Client relations

Staff development

Budgeting/financial mgmt

Catering/events management

Menu planning

QA/Health & safety

Team leadership

Communications

Branded concepts

MS Office

Education

Post-secondary education with 5+ years in foodservice management

Tools

Microsoft 365

Job description

This is a 22-Month Contract position.

The salary range for this position is $105,000 to $110,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, and/or employee incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

TheGeneral Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of retail and marketing programs, catering services, and branded concepts.

Now, if you were to come on board as one of ourGeneral Managers, we'd ask you to do the following for us:

• Manage client relationships.
• Ensure customer satisfaction.
• Manage, train and develop staff.
• Menu planning and merchandising involvement.
• Ensure compliance with strict quality assurance, health, safety and environmental programs.

Think you have what it takes to be one of ourGeneral Managers? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role

• Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, banquet, hotel, conferencing, or branded retail food service environment.
• Strong experience dealing with labour relations issues.
• Proven financial management skills, including ability to control product and labour costs on a weekly basis.
• Strong catering experience, including demonstrated experience hosting large events.
• Experience working with branded concepts or the hospitality industry
• Strong management and organizational skills, capable of motivating, leading and developing associates.
• Highly detail-oriented, with strong collaboration and teamwork abilities.
• Excellent verbal and written communication skills.
• Exceptional client relations and guest service skills.
• Strong proficiency with Microsoft 365 (Word, Excel, Outlook, PowerPoint).