Restaurant General Manager

Blue Shock Executive Search

Calgary

On-site

CAD 70,000 - 80,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

A leading restaurant concept in Calgary is seeking a passionate General Manager to oversee operations and deliver exceptional guest experiences. The ideal candidate has strong leadership skills and a proven background in the restaurant industry. Responsibilities include team management, cost control, and ensuring high standards of customer service. This full-time role offers opportunities for professional growth in a vibrant dining atmosphere.

Qualifications

Proven managerial experience within the restaurant industry.
Ability to inspire and motivate a diverse team.
Solid understanding of restaurant operations and safety standards.

Responsibilities

Oversee restaurant operations and ensure exceptional customer service.
Recruit and train a diverse team of restaurant staff.
Monitor inventory levels and manage vendor relationships.

Skills

Leadership skills

Communication skills

Problem-solving abilities

Financial acumen

Customer service orientation

Tools

OpenTable

Microsoft Office

Job description

This range is provided by Blue Shock Executive Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$70,000.00/yr - CA$80,000.00/yr

Direct message the job poster from Blue Shock Executive Search

Job Title

General Manager

We are in search of an enthusiastic General Manager with a genuine passion for delivering outstanding service, culinary excellence, and an exceptional guest experience. The ideal candidate for this role must possess strong leadership skills and creative thinking. Our establishment offers a dining experience beyond the ordinary, featuring high-quality cuisine in a captivating ambiance coupled with unparalleled customer service. We seek individuals with a dedicated work ethic who share our enthusiasm for precision dining and exceptional hospitality. Join our team and become part of the pioneering concept, offering many opportunities for professional growth.

As the General Manager, your responsibilities will encompass the comprehensive oversight and management of restaurant operations. This includes leading a team, ensuring exceptional customer service, achieving financial targets, upholding quality standards, and preserving the restaurant's reputation and vision. The GM role demands effective leadership, communication, organizational prowess, and a profound understanding of the restaurant industry.

Key Responsibilities

Recruit, train, supervise, and inspire a diverse team of restaurant staff.
Set performance expectations, provide guidance, and conduct regular evaluations.
Cultivate a positive work environment that promotes teamwork, collaboration, and professional development.
Lead by example, fostering a culture of outstanding customer service.

Operations Management

Supervise day-to-day operations, ensuring compliance with health and safety regulations, food handling guidelines, and company policies.
Assist in developing and implementing standard operating procedures (SOPs) to enhance efficiency and productivity.
Monitor inventory levels, oversee supply orders, and manage vendor relationships to maintain stock availability while minimizing costs.
Collaborate with kitchen staff to ensure seamless food preparation, timely service, and high-quality culinary offerings.

Customer Service and Satisfaction

Prioritize delivering an exceptional dining experience by upholding high standards of customer service.
Engage with customers, promptly address inquiries or concerns, and ensure their satisfaction.
Monitor customer feedback, reviews, and ratings, taking necessary steps to enhance customer loyalty and drive repeat business.
Collaborate in developing and executing business strategies to achieve revenue and profitability goals.
Analyze financial reports, including sales figures, expenses, and budgets, and implement necessary actions to optimize performance.
Implement cost-control measures to manage labor costs, food waste, and other operational expenses.
Conduct regular financial audits and maintain accurate records of financial transactions.

Qualifications

Previous experience in a managerial role within the restaurant industry is a prerequisite.
Demonstrated strong leadership skills and the ability to inspire and motivate a team.
Excellent communication and people skills.
Solid understanding of restaurant operations, encompassing food preparation, service, and safety standards.
Financial acumen to analyze financial reports, develop budgets, and effectively manage costs.
Exceptional problem-solving and decision-making abilities.
Familiarity with restaurant management/POS software, such as OpenTable
Proficiency with Microsoft Office.
Flexibility to work evenings, weekends, and holidays as needed.

Out-of-Country Applicants

We do not provide sponsorship opportunities or international relocation; applicants must currently reside in Canada to be considered for this position.

Seniority level