General Manager

The Crescent Hotels Group; Stratford; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading hotel management group is seeking a pre-opening General Manager for a boutique hotel in Stratford, Ontario. This role involves creating a customer-focused environment, ensuring satisfaction, and overseeing operational excellence while offering a competitive compensation package and benefits.

Benefits

Excellent compensation package

Operational incentive plan eligibility

Exceptional benefit plan for eligible associates

RRSP matching program for eligible associates

Discounts with Crescent managed properties

Qualifications

• 3-5 years' experience as a hotel General Manager or equivalent.
• Marriott experience is a PLUS.
• Working knowledge of financial/accounting procedures.

Responsibilities

• Oversee hotel operations and maintain quality processes.
• Craft a customer-driven vision that inspires associates.
• Ensure consistent delivery of product quality and service.

Skills

Customer Service

Project Management

Financial Procedures

Job description

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Expected to open in early 2025, the Queens Cue, Marriott Tribute Collection is seeking a pre-opening General Manager for this historic, boutique hotel with full-service restaurant & bar. In this role, the General Manager will craft, create and maintain a customer-driven hotel with a vision that inspires the associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotel's profitability goals.

We are committed to providing you with:

1. Excellent compensation package
2. Operational incentive plan eligibility
3. An exceptional benefit plan for eligible associates & your family members
4. RRSP matching program for eligible associates
5. Discounts with Crescent managed properties in North America for you & your family members

Required Skills/Abilities:

1. 3-5 years' experience as a hotel General Manager or equivalent experience
2. Marriott experience is a PLUS.
3. Working knowledge of financial/accounting procedures
4. Experience with project management on large scale renovations, pre-openings or transitions a plus.

Source: Crescent Hotels & Resorts