General Manager

Atlific Hotels and Resorts; Red Deer; On-site; CAD 70,000 - 95,000; Full time

Job summary

A leading hotel chain is seeking a General Manager for its TownePlace Suites by Marriott in Red Deer, Alberta. The role involves overseeing hotel operations, leading a team, and ensuring high standards of service and financial performance. Candidates should possess Marriott brand experience and significant management expertise. If you're a decisive leader with a strong background in hospitality and a passion for guest satisfaction, we encourage you to apply.

Qualifications

• Demonstrated experience with developing business plans and financial budgets.
• Minimum 5 years’ GM experience required, preferably with 2 years’ experience in an ‘extended stay’ product.
• Excellent communicator with coaching and training experience.

Responsibilities

• Oversee all aspects of hotel operations with a focus on revenue maximization.
• Lead, coach, and mentor hotel employees while ensuring service culture.
• Participate in sales strategy and development of revenue management practices.

Skills

Leadership

Communication

Operations Management

Education

Bachelor’s Degree

Certified Hotel Administrator (CHA)

Tools

Microsoft Office

Job description

TownePlace Suite by Marriott Red Deer
Red Deer , AB
Website

Full Time

Posted on:June 9, 2025

We are currently searching for a General Manager for the TownePlace Suites by Marriott Red Deer in Red Deer, Alberta. The hotel caters to corporate and leisure travellers looking for an extended-stay hotel as well as to small groups and meeting attendees. The 92 guestrooms feature full kitchens with living and sleeping areas, one and two bedroom suites, ideal for families. Free breakfast daily, 24-hour onsite food and beverage market, indoor pool and hot tub, fitness room and more. Visit the hotel website for details.

Position Profile

The General Manager is responsible for all aspects of hotel operations by leading, coaching and mentoring hotel employees, supervisors and managers, ensuring the maximization of revenues, market share, NOI, GSI, ESS continuing to maintain a strong service culture and entrepreneurial spirit that is currently displayed with the values and vision of ATLIFIC HOTELS.

Interested candidates with acquired Marriott brand experience is an asset, preferably in extended stay service and have demonstrated experience in these key performance areas;

Operations

• Effectively implements Marriott brand, hotel and Atlific standards including property condition, cleanliness and quality of product and service.
• Standard Operating Procedures for the hotel are developed, reviewed and followed.
• Participates in the sales process; setting the sales strategy, building strong customer relationships, conducting hotel tours and participating in customer meetings and evening receptions.
• Proactively lead operations, housekeeping, human resources, food & beverage and engineering departments to maximize financial performance and guest satisfaction while upholding brand standards and driving the TownePlace Suites’ culture.
• Actively works with the Atlific revenue management team to develop an effective revenue strategy that supports brand positioning in the local market. Supports revenue practices to maximize total revenue, while growing market share.
• Manages all operational aspect and directs the annual hotel strategic planning process, operating budget, marketing and capital plans.
• Maximizes NOI through effective execution of sales and marketing plans, GAAP (General Accepted Accounting Principles) management, customer service and effective cost controls.
• Oversees and coordinates capital improvement projects to maintain/upgrade quality standards and property image, and to protect the asset from neglect, damage or deterioration.

Human Resources and Development

• Maintain a strong service culture in the hotel and maximizes GSI.
• Quarterly and yearly performance management reviews of employees.
• Hires and supervises leaders in the efficient operation of their respective areas.
• Maximizes ESS through strong leadership, HR policies and effective practices.
• Participates in applicable Marriott brand and corporate training programs.

Supervision and Support

• Participates in community affairs and events while maintaining a positive public image for the hotel and Atlific.
• Strong decisive leader and role model to all associates.
• Leverages relationships and resources with area hotels, owners, regional and corporate offices.
• Encourages open dialogue among all associates and cultivates an environment which encourages employee suggestions and involvement.
• Ensures coverage in time of manpower shortage, emergency situations and vacation.
• Oversees the roll out of any Atlific Corporate Initiatives as well as branded ones.
• Ensures the health and safety of all guests and employees.
• Maintain and update when necessary life safety plan and emergency response team for the hotel.
• Ensures Local, provincial and brand compliance with health and safety regulations.

Qualifications

• Marriott brand experience is an asset, preferably in extended stay service.
• Bachelor’s Degree is preferable, as well as Hotel/Restaurant or Business Administration, or Certified Hotel Administrator (CHA) designation.
• Minimum 5 years’ GM experience required, preferably with 2 years’ experience in an ‘extended stay’ product.
• Demonstrated leadership and management skills.
• Demonstrated experience with developing business plans and financial budgets.
• Identifies priorities, plans, organizes and delegates responsibility effectively.
• Excellent communicator and experience with coaching, training and motivating
• Good computer skills and working knowledge of Microsoft Office products

For interested candidates, please send your covering letter and resume directly to Mike Gore at [e-mail]