General Manager

Chipotle Mexican Grill; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a leading fast-casual restaurant as a General Manager, where you'll lead a team, ensure operational excellence, and foster a positive work environment. Ideal candidates possess strong leadership and customer service skills, and have previous restaurant management experience. Be part of a mission to provide better food accessible to everyone.

Qualifications

• Previous restaurant management experience required.
• Ability to adapt and succeed in a fast-paced environment.

Responsibilities

• Leading the restaurant team in successful day-to-day operations.
• Training and developing Crew and Managers.
• Building sales and managing the restaurant budget.

Skills

Customer Service

Teamwork

Communication

Leadership

Education

A.A. or B.A./B.S in a related field

Tools

Microsoft Office Suite

Job description

Join to apply for the General Manager role at Chipotle Mexican Grill.

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

The Opportunity

Responsibilities

In addition to following Chipotle’s policies and procedures, principal responsibilities include, but are not limited to:

• Leading the restaurant team in successful day-to-day operations - by example and by being a role model of the standards and behaviors consistent with Chipotle’s values and culture
• Properly training and developing Crew, Hourly Managers, and Apprentices through quality orientations, development discussions, performance evaluations, and recognition so that they are prepared for additional career opportunities
• Coaching and counseling employees on a timely basis
• Making decisions on promotions and terminations of employees, and taking the appropriate action
• Identifying talent, interviewing, and hiring new Crew
• Demonstrating the management style that is reflective of Chipotle's values and culture
• Fostering an environment of teamwork
• Successfully communicating company changes/focus to the team
• Ensuring that employees are paid properly and receive appropriate benefits
• Writing schedules that meet the needs of the business so that a great customer experience is delivered while maintaining financial responsibility
• Building sales and managing the restaurant budget
• Compiling, preparing, and maintaining P&L statements, budgets, and cost controls with regard to food, beverage, and labor goals
• Implementing and practicing proper payroll procedures
• Performing required administrative duties on time, including processing required paperwork
• Ensuring that safety and security standards are emphasized and adhered to, and that employees are trained in appropriate responses to unsafe situations

The Ideal Candidate Will

• Be able to develop positive working relationships with all restaurant personnel
• Speak clearly and listen attentively to guests and employees
• Possess exceptional customer service skills
• Have the ability to speak, write, read, and understand the primary language(s) of the work location
• Have the ability to adapt and succeed in a fast paced environment
• Have previous restaurant management experience
• Have experience as a Chipotle Apprentice
• Have applied experience handling OSHA, EEOC, and health department matters
• Have an A.A. or B.A./B.S in a related field
• Have knowledge of and the ability to use a PC and Microsoft Office Suite

Chipotle Mexican Grill is committed to diversity and inclusion. We encourage all qualified applicants to apply and are dedicated to providing accommodations for persons with disabilities during the hiring process.