General Manager

Chipotle Mexican Grill; Calgary; On-site; CAD 45,000 - 65,000; Full time

Job summary

Chipotle Mexican Grill is seeking a Restaurant Manager in Calgary to lead daily operations and develop a high-performing team. The ideal candidate will have previous management experience, exceptional customer service skills, and a degree in a related field. Join us in cultivating a better world through responsible food sourcing and a commitment to diversity and inclusion.

Qualifications

• Previous restaurant management experience required.
• Ability to adapt in a fast-paced environment.
• Experience handling OSHA, EEOC, and health department matters.

Responsibilities

• Lead restaurant team in daily operations.
• Train and develop staff for career opportunities.
• Manage budgets and ensure financial responsibility.

Skills

Customer service

Teamwork

Communication

Leadership

Education

A.A. or B.A./B.S. in a related field

Tools

Microsoft Office Suite

Job description

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

Responsibilities

In addition to following Chipotle’s policies and procedures, principal responsibilities include, but are not limited to:

1. Leading the restaurant team in successful day-to-day operations by example and being a role model of the standards and behaviors consistent with Chipotle’s values and culture.
2. Properly training and developing Crew, Hourly Managers, and Apprentices through quality orientations, development discussions, performance evaluations, and recognition so they are prepared for additional career opportunities.
3. Coaching and counseling employees on a timely basis.
4. Making decisions on promotions and terminations of employees, and taking appropriate action.
5. Identifying talent, interviewing, and hiring new Crew members.
6. Demonstrating a management style that reflects Chipotle's values and culture.
7. Fostering an environment of teamwork.
8. Successfully communicating company changes and focus to the team.
9. Ensuring employees are paid properly and receive appropriate benefits.
10. Writing schedules that meet the needs of the business to deliver a great customer experience while maintaining financial responsibility.
11. Building sales and managing the restaurant budget.
12. Compiling, preparing, and maintaining P&L statements, budgets, and cost controls related to food, beverage, and labor goals.
13. Implementing and practicing proper payroll procedures.
14. Performing required administrative duties on time, including processing paperwork.
15. Ensuring safety and security standards are emphasized and adhered to, and that employees are trained in appropriate responses to unsafe situations.

The Ideal Candidate Will

1. Be able to develop positive working relationships with all restaurant personnel.
2. Speak clearly and listen attentively to guests and employees.
3. Possess exceptional customer service skills.
4. Have the ability to speak, write, read, and understand the primary language(s) of the work location.
5. Adapt and succeed in a fast-paced environment.
6. Have previous restaurant management experience.
7. Have experience as a Chipotle Apprentice.
8. Have applied experience handling OSHA, EEOC, and health department matters.
9. Possess an A.A. or B.A./B.S. in a related field.
10. Have knowledge of and the ability to use a PC and Microsoft Office Suite.

Who We Are

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors, or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France, and Germany, and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology, and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Chipotle has policies and procedures in place to accommodate persons with disabilities or those who require accommodation in accordance with applicable human rights legislation. Please notify Chipotle if you require an accommodation. Contact [e-mail] for assistance due to a disability in completing an application, job interview, or participating in the hiring process. This email does not respond to non-accommodation related requests.