General Management Assistant

Desjardins; Shawinigan; On-site; CAD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness &

Telework equipment

Job summary

Desjardins is seeking an experienced administrative coordinator to support the general manager and管理 managers. The role includes scheduling, document preparation, and coordinating communications across committees. A strong ability to manage multiple priorities and maintain records is essential.

The position emphasizes professionalism, attention to detail, and adherence to financial services standards. The successful candidate will work in a team-oriented caisse environment and contribute to its

Qualifications

• Trade school diploma in a related field.
• A minimum of four years of relevant experience.
• Knowledge of French spelling and grammar.
• Understanding of the philosophy and fundamentals of financial services cooperatives.
• Knowledge of service standards.
• Standing alone; professional and detail oriented.

Responsibilities

• Manage the general manager’s schedule, calls, emails and mail, prioritizing requests.
• Consult and assemble strategic documents and establish priorities.
• Coordinate file delivery to Management Committee, Board of Directors and other boards.
• Prepare for and attend meetings; take minutes and follow up on action items.
• Organize logistics for meetings, training, travel and events.
• Coordinate internal caisse communications and manage record keeping.

Skills

Organizational skills

Communication

Attention to detail

Professionalism

Customer focus

Situational adaptability

Education

Diploma or diploma of vocational studies

Job description

The incumbent supports the general manager and all managers of a large caisse in carrying out various administrative support and secretarial tasks. Activities include overseeing the planning and coordination of management activities. More specifically, you will be required to:

• Manage and follow up on the general manager’s schedule, phone calls, emails, and mail, based on established priorities. Process a variety of requests according to general instructions.
• Consult, consolidate, and assemble documents of a strategic nature. Establish priorities and make the recommendations required for delivering these documents.
• Coordinate the delivery of various files to the Management Committee, Board of Directors, Board of Supervision, Board of Ethics and other committees.
• Prepare for and attend various meetings, including those of the Management Committee and the Board of Directors. Take minutes and follow up with any business that arises.
• Participate in organizing logistics for various events (e.g. team meetings, committees, general meetings, training courses, telephone conferences, travel, public relations activities).
• Provide support in coordinating internal caisse communications (e.g. employee meetings, annual general meetings, special meetings).
• Perform various internal management administrative tasks (e.g. tracking sales, maintaining the scorecard, monitoring expense accounts, managing inventory and equipment, conducting performance evaluations).
• Manage documents and update records related to general management (e.g. filing, purging and storage) in accordance with current practices and regulations.
• Perform various secretarial duties including drafting, formatting, updating, creating and revising the language of information documents for the general manager.
• Support the general manager in retrieving information, carrying out business processes and using information systems.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Trade school diploma in a related field
• A minimum of four years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French spelling and grammar
• Understanding of the philosophy and fundamentals of financial services cooperatives
• Knowledge of service standards
• Standing alone
• Professionalism and attention to detail
  Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Plans and aligns, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-09-10