General Help Tim Hortons Full Time

COMPASS GROUP CANADA; Toronto; On-site; CAD 21,000 - 28,000; Part time

Job summary

COMPASS GROUP CANADA is seeking a General Help at Tim Hortons in Toronto to support daily food preparation and guest service. You will ensure quality service, maintain cleanliness, and follow health and safety standards in a fast-paced environment.

The role requires fluent English and the ability to work legally in Canada for at least one year. Training and total rewards discussions will occur during the hiring process, with a focus on food safety and customer satisfaction.

Qualifications

• Must be fluent in English.
• Experience in food service or hospitality is preferred.
• Strong customer service skills and ability to work in a fast-paced environment.

Responsibilities

• Carefully prepare food and beverages according to customer specifications.
• Serve guests using principles of outstanding customer service.
• Sanitizes all high touchpoint surfaces every two hours, or when soiled visibly.
• Refill the coffee machine hopper with coffee beans.
• Checks, cleans and refills the condiment station as required.
• Maintains accurate records of discarded or diverted items, including removal of the items to the designated storage area.
• Keeps items stocked based on sales volume.
• Interact with customers and resolve customer complaints politely and promptly.
• Use the Dynamify system to record sales and transactions, including recording payment.
• Checks all items within the assign area for expiration weekly and removed items that are past their best before date; follows FIFO and FEFO procedures at all times.
• Completes fridge/freezer temperature checks and other HSQA logs as assigned by supervisor.
• Must interact with co-workers in order to ensure compliance with company service standards, and company inventory and cash control procedures.
• Must follow all health and safety and quality assurance company policies at all times.
• Responsible for opening and/or closing the checklist, as well as necessary reports
• Must be able to clean the area with precision up to required standards.
• Must be fluent in English.
• Must be able to work in the country legally for a year minimum.

Skills

English fluency

Customer service

Food preparation

Time management

Job description

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicablepaytransparencylegislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy

Job Title: General Help / Tim Hortons

Reports To: Assistant Manager / GM

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Please note: Other duties may be assigned as required.

• Carefully prepare food and beverages according to customer specifications.
• Serve guests using principles of outstanding customer service.
• Sanitizes all high touchpoint surfaces every two hours, or when soiled visibly.
• Refill the coffee machine hopper with coffee beans.
• Checks, cleans and refills the condiment station as required.
• Maintains accurate records of discarded or diverted items, including removal of the items to the designated storage area.
• Keeps items stocked based on sales volume.
• Acts with purpose and intention – uses effective time management skills.
• Interact with customers and resolve customer complaints politely and promptly.
• Use the Dynamify system to record sales and transactions, including recording payment.
• Checks all items within the assign area for expiration weekly and removed items that are past their best before date; follows FIFO and FEFO procedures at all times.
• Completes fridge/freezer temperature checks and other HSQA logs as assigned by supervisor.
• Must interact with co-workers in order to ensure compliance with company service standards, and company inventory and cash control procedures.
• Must follow all health and safety and quality assurance company policies at all times.
• Responsible for opening and/or closing the checklist, as well as necessary reports
• Must be able to clean the area with precision up to required standards.
• Must be fluent in English.
• Must be able to work in the country legally for a year minimum.

Weekly

• Attend weekly safety talk meeting.
• Complete the weekly cleaning checklist.
• Complete weekly station inventory.
• Complete the weekly cleaning checklist.
• Complete all required 24/7 training.
• Complete all required Tim Hortons training