General Help Tim Hortons

Compass Canada; Toronto; On-site; CAD 21,000 - 28,000; Full time

Job summary

Compass Group Canada (Beaver) Ltd. is seeking a guest-focused team member to deliver exceptional service in a fast-paced hospital dining environment downtown near Queen Subway.

You will prepare food and beverages, take guest orders, maintain food safety standards, restock, and support daily restaurant operations. You should be passionate about hospitality, able to work under pressure, and willing to learn equipment operation.

Qualifications

• Experience in guest service is an asset.
• Able to learn operating various equipment and carry boxes up to 25lbs.
• Comfort working in cold environment (freezer/fridge).
• Demonstrate passion for hospitality and guest experiences.
• Strong work ethic, punctual and responsible.
• Able to work under pressure while maintaining food safety standards.
• Previous experience in guest service is an asset.

Responsibilities

• Take orders from guests with hospitality and product knowledge.
• Prepare beverages including marking lids and pots.
• Prepare bagels, wraps, sandwiches per standards and maintain food safety.
• Operate ovens/egg cookers and bake muffins, donuts, breads, eggs, sausages.
• Ensure all showcase specifications are met.
• Clean production area and back-of-house daily.
• Receive and store inventory during deliveries and stock FOH daily.
• Maintain cleanliness of restaurant interior, exterior, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintain speed of service and urgency to fill orders and meet guest needs.
• Handle guest concerns or complaints and resolve promptly.

Skills

Hospitality mindset

Guest service

Food safety

Time management

Teamwork

Punctuality

Tools

Food service equipment

Job description

Job Summary

Deliver exceptional customer service by preparing food and beverages, taking guest orders, maintaining food safety and cleanliness standards, restocking inventory, and supporting efficient daily restaurant operations.

Downtown location, close to Queen Subway station. Located inside a hospital. High volume restaurant.

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior, exterior, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

About you

• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicablepaytransparencylegislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.