General Help Tim Hortons

Compass Canada; Toronto; Sur place; CAD 21 000 - 25 000; Plein temps

Résumé du poste

Compass Group Canada is hiring for a hospital-based food service role in a downtown location. You will take guest orders, prepare beverages and food items, and ensure safety and cleanliness across FOH/BOH areas.

You will handle inventory, maintain showcase standards, and contribute to fast, friendly service while upholding health and safety practices in a high-volume setting.

Qualifications

• Experience delivering friendly, guest-focused service in fast-paced environments.
• Knowledge of basic food safety and handling procedures.

Responsabilités

• Take guest orders with a friendly, attentive manner and strong product knowledge.
• Prepare beverages to standard specifications, including lids and pots.
• Prepare bagels, wraps, sandwiches following proper builds and safety standards.
• Operate ovens and cookers to prepare baked items as assigned.
• Ensure all display/showcase standards are met.
• Maintain production area and back-of-house cleanliness daily.
• Receive and store inventory and stock FOH daily as needed.
• Keep restaurant interior, exterior, dining room and restrooms clean.
• Maintain equipment cleanliness during each shift.
• Work efficiently to speed service and meet guest needs.
• Handle guest concerns promptly and resolve issues to restore satisfaction.

Connaissances

Guest service

Food safety

Teamwork

Time management

Description du poste

Job Summary:

Deliver exceptional customer service by preparing food and beverages, taking guest orders, maintaining food safety and cleanliness standards, restocking inventory, and supporting efficient daily restaurant operations.

Shifts are mostly daytime, Mon-Friday. Downtown location, close to Queen Subway station. Located inside a hospital. High volume restaurant.

Job Summary

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior, exterior, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

About you:

• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.