General Help Tim Hortons

Compass-Group; Toronto; On-site; CAD 26,000 - 38,000; Full time

Job summary

Compass-Group at St. Michael’s Hospital in downtown Toronto is seeking team members to deliver exceptional guest experiences by preparing food and beverages, taking orders, and maintaining rigorous food safety standards.

Shifts are daytime, Mon-Fri, in a high-volume hospital restaurant setting. Join a collaborative team inside a hospital environment, focused on guest satisfaction and efficient daily operations.

Qualifications

• Previous guest service experience is an asset.
• Ability to carry up to 25 lbs and work in cold environments.
• Excellent customer service and communication.
• Willingness to learn and adapt in a fast-paced setting.

Responsibilities

• Take orders from guests with hospitality and strong product knowledge.
• Prepare beverages according to standards and mark lids/pots.
• Prepare food items (bagels, wraps, sandwiches) with proper food safety.
• Operate ovens/egg cookers and bake items as assigned.
• Ensure all showcase specifications are met.
• Maintain daily cleanliness of production and back of house areas.
• Receive and store inventory during delivery and stock FOH daily.
• Keep restaurant interior, exterior, dining room and restrooms clean.

Skills

Guest service

Hospitality

Food safety

Time management

Team collaboration

Job description

23744-St. Michaels Hosp-T | 23744
30 Bond St
TORONTO, ON M5B 1W8, CAN

Description

Job Summary:
Deliver exceptional customer service by preparing food and beverages, taking guest orders, maintaining food safety and cleanliness standards, restocking inventory, and supporting efficient daily restaurant operations.

Shifts are mostly daytime, Mon-Friday. Downtown location, close to Queen Subway station. Located inside a hospital. High volume restaurant.

Job Summary

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior, exterior, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

About you:

• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.