Tim Hortons General Help

Compass Canada; Ottawa; On-site; CAD 20,000 - 29,000; Part time

Benefits offered by this job

Full training provided

Job summary

Compass Group Canada (Beaver) Ltd. operates a Tim Hortons location inside Queensway Carleton Hospital, Ottawa. We are seeking dependable, energetic General Helpers to join our fast-paced team and deliver a positive guest experience.

You will prepare beverages and food items, handle cash, and ensure product freshness and presentation. Training is provided, with opportunities to contribute to daily operations and sales goals in a hospital setting.

Qualifications

• Customer-service oriented and friendly.
• Able to work in a fast-paced environment.
• Willing to stand for long periods and perform routine food-service tasks.
• Previous food-service or customer-service experience is an asset, but not required.

Responsibilities

• Provide friendly and efficient customer service to ensure a positive guest experience.
• Prepare and serve coffee, beverages, and food items according to Tim Hortons standards.
• Operate the cash register and process customer transactions accurately.
• Maintain product freshness, quality, and presentation standards.
• Restock food, beverages, and supplies to ensure product availability.
• Maintain a clean and organized work area, including counters, equipment, and dining areas.
• Follow all food-safety, sanitation, and workplace health and safety procedures.
• Work collaboratively with team members to support daily operations and meet sales goals.
• Assist with opening, closing, and other duties as required.

Skills

Customer service

Cash handling

Teamwork

Communication

Food safety

Tools

Cash register

Job description

How you will make an impact:

We are looking for hardworking, motivated individuals to help drive sales at our busy Tim Hortons location inside Queensway Carleton Hospital. If you are dependable, energetic, and enjoy working in a fast-paced team environment, we would love to hear from you. Previous food-service experience is an asset, but not required, as full training will be provided.

The hourly wage for this role is $17.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

As a General Helper you will:

• Provide friendly and efficient customer service to ensure a positive guest experience.
• Prepare and serve coffee, beverages, and food items according to Tim Hortons standards.
• Operate the cash register and process customer transactions accurately.
• Maintain product freshness, quality, and presentation standards.
• Restock food, beverages, and supplies to ensure product availability.
• Maintain a clean and organized work area, including counters, equipment, and dining areas.
• Follow all food-safety, sanitation, and workplace health and safety procedures.
• Work collaboratively with team members to support daily operations and meet sales goals.
• Assist with opening, closing, and other duties as required.

About You:

• Strong work ethic and a positive, team-focused attitude
• Excellent customer-service and communication skills
• Ability to work efficiently in a busy, fast-paced environment
• Dependable, punctual, and available to work scheduled shifts, including evenings and weekends
• Ability to follow food-safety, cleanliness, and workplace procedures
• Comfortable standing for extended periods and completing routine food-service tasks
• Previous food-service or customer-service experience is an asset, but not required