General Help/Tim Hortons

COMPASS GROUP CANADA; Canada; On-site; CAD 30,000 - 42,000; Full time

Job summary

Compass Group Canada is seeking a General Helper responsible for preparing, presenting and serving meals and drinks, ensuring quality and presentation. You will support guests with hospitality, product knowledge, and timely service.

Must be available to work a broad range of hours, including mornings, middays, and evenings, while upholding food safety standards and maintaining a clean, efficient dining environment.

Qualifications

• Experience in hospitality or guest service.
• Ability to work under pressure while maintaining food safety standards.
• Learn to operate kitchen equipment and handle cold environments.
• Able to carry items up to 25 lbs and work in a team setting.

Responsibilities

• Take orders from guests with hospitality and knowledge of offerings.
• Prepare beverages and ensure proper presentation and serving.
• Make and assemble food items following standards and recipes.
• Operate ovens and assist with baked goods as needed.
• Maintain cleanliness and safety in BOH and FOH areas.

Skills

Hospitality

Guest service

Food safety

Team player

Time management

Job description

Job Summary

The General Helper will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.

Must be available to work between the hours of 6am - 11pm.

How you will Make an Impact

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

Qualifications

• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.