Functional Analyst – Enrolment Services (Bargaining Unit 179)

Saint Mary's University; Halifax; On-site; CAD 58,000 - 71,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Vacation pay

Flexible Workplace

Holiday closure

Summer hour schedule

Employee Transit EPass through Halifax

Job summary

Saint Mary's University in Halifax is seeking a Functional Analyst to join the Enrolment Services team. You will analyse, document, and test changes to the Banner Student system, manage projects, and develop training materials and reports to support enrollment processes.

The role emphasizes collaboration, autonomy, and delivering secure, efficient information solutions. The position is permanent full-time with a competitive compensation and benefits package; apply by the posted deadline via

Qualifications

• Undergraduate degree required in Commerce or related field.
• Minimum of 2 years of directly related experience.
• Excellent written and oral communication skills.
• Excellent interpersonal skills; ability to work independently and in a team.
• Experience with Banner, CRM and Microsoft Dynamics 365 is an asset.

Responsibilities

• Reviews and understands user documentation or release notes to analyse impact of new functionality or enhancements in the university integrated student information system.
• Manages software/projects - documentation, planning and process re-engineering.
• Develops, executes and documents testing plans and procedures; authorises promotion to production.
• Develops new processes with end users and designs processes within the integrated student information system to improve efficiency.
• Develops training materials (PowerPoint, end-user docs, manuals) and quick reference guides.
• Delivers training and follow-up sessions to end users in groups or individually.
• Maintains procedure manuals and checklists; documents operational requirements for the system.
• Communicates and trains end users on new functionality and reports.
• Develops solutions for ad hoc and recurring reporting needs.
• Analyzes complex ad hoc reporting requests and determines best approach for data provision.
• Determines security profiles for Banner Student systems to ensure appropriate access and confidentiality.
• As designate, authorises granting access to create security profiles.

Job description

Date Posted: October 28th, 2026

Posting Deadline: November 11th, 2026

Department: Enrolment Services

Type of Employment: Permanent, Full-Time

Group Affiliation: Bargaining Unit 179, Group 9 ($58,083- $70,995 annually)

At Saint Mary's University, you will be surrounded by a talented and dedicated team of professionals committed to accessibility, diversity, and the provision of a positive and supportive learning environment. We recognize the importance of the contribution and growth of each individual in the University's success. We are currently looking to fill the position of Functional Analyst to join our Enrolment Services team.

What We Offer

• Competitive compensation
• Comprehensive benefits package
• Vacation pay
• Flexible Workplace
• Holiday closure
• Summer hour schedule
• Employee Transit EPass through Halifax Transit

Job Information And Responsibilities

• Reviews and understands user documentation or/and release notes to analyse impact of new functionality or enhancements in the university integrated student information system.
• Manages software/projects - documentation, planning and process re-engineering.
• Develops, executes and documents testing plans and procedures to accommodate the new functionality or enhancements, authorises the promotion of new functionality to the production environment.
• Develops new processes in conjunction with end users. Identifies needs and designs processes within integrated student information systems to improve efficiency.
• Develops and maintains training materials such as Power Point presentations, end user documentation (procedure manuals) and quick reference guides.
• Delivers training and follow up sessions to the end users in groups or individually.
• Maintains procedure manuals and checklists specific to Saint Mary's University. These materials document operational requirements; daily, weekly, monthly or annually within the integrated student information systems.
• Communicates and trains end users regarding new functionality and features included in upgrades or releases; including new reports and procedures created internally.
• Develops solutions to both ad hoc and re-occurring reporting requirements.
• Analyzes complex requests for ad hoc reports and determines best approach for providing the data/reports.
• Determines security profiles of Banner Student systems in order to provide necessary level of access while ensuring appropriate confidentiality.
• As designate, authorises the granting of access to create the security profiles.

The Collective Agreement can be viewed here.

Experience And Education Requirements

• Undergraduate Degree in Commerce or related field.
• Minimum of 2 years of directly related experience.
• Excellent written and oral communication skills.
• Excellent interpersonal skills; ability to work independently, as well as in a team setting.
• Experience with Banner, CRM and Microsoft Dynamics 365 is considered an asset.

At Saint Mary's University equity and diversity are integral to excellence and enrich our community. As an institution committed to fostering an environment of inclusion and respect, we welcome applications from women, Indigenous peoples, racialized persons/visible minorities, persons with disabilities, persons of minority sexual orientation or gender identity and others who might contribute to the growth and enrichment of our community.

All qualified candidates are encouraged to apply; however, preference will be given to Canadian citizens and permanent residents. If you require accommodations during the recruitment process, please contact Human Resources at [e-mail].