Supervisor, Administrative Support Services (Temporary) – Sobey School of Business

Saint Mary’s University

Halifax

On-site

CAD 56,000 - 72,000

Full time

5 days ago
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Benefits offered by this job

Competitive compensation
Comprehensive benefits package
Vacation
Personal days
Flexible Workplace
Holiday closure
Summer hour schedule
Discounted Employee Transit EPass

Job summary

Saint Mary’s University in Halifax seeks a Supervisor, Administrative Support Services within the Sobey School of Business. Under the Dean's direction, you will lead Administrative Assistants, allocate duties, and drive efficient, high-quality support across departments.

The role requires a relevant diploma with 5+ years of experience, strong organizational and communication skills, and proficiency with Microsoft 365 apps, EMS bookings, and Ellucian CRM.

Qualifications

  • Relevant college diploma or university credential and 5+ years of relevant work experience.
  • Experience with training and supervising staff, coordinating schedules, and delegating tasks.
  • Experience with budgeting, financial tracking, and managing administrative resources.
  • Strong organizational and multitasking skills, with the ability to manage competing priorities effectively.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Proficiency with PC and Mac operating environments; Microsoft 365 apps (Forms, Bookings, SharePoint); EMS bookings. Knowledge of Ellucian CRM is an asset.
  • Familiarity with financial management tools including Vena and SAP BusinessObjects is an asset.
  • Experience in providing research grant administration support; knowledge of Tri-agency grant procedures is an asset.

Responsibilities

  • Defines and manages allocation of duties amongst Administrative Assistants within the Faculty to ensure high-quality administrative support and efficiency.
  • Monitors daily activities and workload demands of the Administrative Assistants and reassigns work as required.
  • Assigns special projects as they arise.
  • Manages the Faculty's administrative budget and ensures available equipment, supplies, and furniture for duties.
  • Provides administrative support to Chairs and Program Coordinators as their point of contact.
  • Assists budget owners in tracking financial expenditures relative to approved budgets.
  • Manages course timetabling in consultation with key stakeholders and oversees Special Topics information.
  • Manages the School's make-up exam service.
  • Maintains a list of all graduate students and coordinates proctor/invigilator training.
  • Provides administrative support to the Sobey School of Business Safety Committee, including minutes.

Skills

Staff supervision
Budgeting
Organizational skills
Communication
Interpersonal skills
Microsoft 365 apps
SharePoint
EMS bookings
Ellucian CRM
SAP BusinessObjects
Qualtrics
Vena

Education

College diploma or university credential

Tools

Microsoft 365 (Forms, Bookings, SharePoint)
Ellucian CRM
EMS bookings
Qualtrics
Vena
SAP BusinessObjects

Job description

Date Posted: October 16th, 2026

Posting Deadline: October 30th, 2026

Department: Sobey School of Business

Type of Employment: Contract Ending November 14th, 2027, Full-Time

Group Affiliation: APC Group, Group 4 ($55,595 - $71,644 annually)

At Saint Mary's University, you will be surrounded by a talented and dedicated team of professionals committed to accessibility, diversity, and the provision of a positive and supportive learning environment. We recognize the importance of the contribution and growth of each individual in the University's success. We are currently looking to fill the position of Supervisor, Administrative Support Services to join our team in the Sobey School of Business.

What we offer

As a team member at Saint Mary's, we are proud to offer many benefits. Some of these include:

  • Competitive compensation
  • Comprehensive benefits package
  • Vacation
  • Personal days
  • Flexible Workplace
  • Holiday closure
  • Summer hour schedule
  • Discounted Employee Transit EPass through Halifax Transit

Job Information and Responsibilities

Under the direction of the Dean, Sobey School of Business, the Supervisor, Administrative Support Services:

  • Defines and manages allocation of duties amongst Administrative Assistants within the Faculty to: (i) ensure that departments, programs, faculty, and staff receive high-quality administrative support though a system that is responsive to individual needs and operates with high efficiency, and (ii) support Administrative Assistant job satisfaction.
  • Monitors daily activities and workload demands of the Administrative Assistants and reassigns work as required.
  • Assigns special projects as they arise.
  • Manages the Faculty's administrative budget and works within that budget to ensure that Administrative Assistants have available the equipment, supplies, and furniture required to perform their assigned duties.
  • Provides direct administrative support to Chairpersons and Program Coordinators, acting as their point of contact and delegating work where reasonable to Administrative Assistants.
  • Assists budget owners in tracking financial expenditures relative to approved budgets.
  • Manages course timetabling in consultation with the Dean, Associate Dean, Undergraduate and Professional Graduate Programs, and Department Chairpersons/Program Coordinators, schedule changes, and oversight on Faculty teaching loads; ensures expanded Special Topics course web information is current.
  • Manages the School's make-up exam service.
  • Maintains a list of all graduate students within the School, coordinates and delivers proctor/invigilator training, and maintains a list of those graduate students with proctor/invigilator training.
  • Provides administrative support to the Sobey School of Business Safety Committee, including maintaining documentation, coordinating meetings, and recording minutes.

Experience and Education Requirements

To be the successful Supervisor, Administrative Support Services you will have:

  • Relevant college diploma or university credential and 5+ years of relevant work experience, preferably within a university setting.
  • Experience with training and supervising staff, coordinating schedules, and delegating tasks.
  • Experience with budgeting, financial tracking, and managing administrative resources.
  • Strong organizational and multitasking skills, with the ability to manage competing priorities effectively.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Computer proficiency: adept in both PC and Mac operating environments, Microsoft 356 apps (including Forms, Bookings, and SharePoint), Adobe Acrobat Professional, and EMS bookings. User knowledge of Ellucian CRM products considered an asset.
  • Familiarity with financial management, including budget tracking, expenditure reconciliation, and proficiency in Vena and SAP BusinessObjects software considered an asset.
  • Proficiency with Qualtrics software and experience in software licence and account management considered an asset.
  • Experience in providing research grant administration support; knowledge of Tri-agency grant application procedures and grant use guidelines considered an asset.
  • High level of professionalism, with attention to detail and a commitment to continuous improvement.
  • Ability to handle sensitive information with discretion and maintain confidentiality.

At Saint Mary's University equity and diversity are integral to excellence and enrich our community. As an institution committed to fostering an environment of inclusion and respect, we welcome applications from women, Indigenous peoples, racialized persons/visible minorities, persons with disabilities, persons of minority sexual orientation or gender identity and others who might contribute to the growth and enrichment of our community.

All qualified candidates are encouraged to apply; however, preference will be given to Canadian citizens and permanent residents. If you require accommodations during the recruitment process, please contact Human Resources at hr@smu.ca.

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