Full-Time Medical Claims Clerk (Vacant)

University of Ottawa Faculty of Medicine; Ottawa; Hybrid; CAD 40,000 - 55,000; Full time

Benefits offered by this job

HOOPP pension

Paid vacation & sick days

Intercampus shuttle service

Employee discounts (travel)

Job summary

University of Ottawa Medical Associates (UMA) is seeking a Full-Time Medical Claims Clerk to handle medical billing submissions and related processes. You will work closely with the Business Manager, using EPIC and the RSMO Portal to ensure timely, accurate payments and respond to inquiries from stakeholders.

Ideal candidates have 1–2 years of medical billing experience, with a billing certificate or medical office administration training, and familiarity with RAMQ and OHIP.

Qualifications

• 1–2 years recent related experience in medical billing.
• Medical billing certificate/course or medical office administration training preferred.
• Knowledge of RAMQ and third‑party billing is a plus.
• Proficiency with EPIC is an asset.
• Strong attention to detail and accuracy in billing and documentation.

Responsibilities

• Communicates with stakeholders and responds to inquiries.
• Corrects or adjusts payments using the RAI to ensure accuracy.
• Generates reports as requested and reviews monthly charges.
• Processes revenues from OHIP, RAMQ, TOH, OHRI and other sources; runs monthly reports.
• Enter billing in the RSMO Portal for physician portfolios and update physicians.

Skills

Attention to detail

Communication skills

Bilingual (English/French)

Time management

Education

Medical billing certificate/course

Medical office administration program

Tools

EPIC

RSMO Portal

RAMQ

OHIP

Microsoft 365

Job description

Join our dynamic team at the University of Ottawa Medical Associates (UMA) int he position of Full-Time Medical Claims Clerk. Reporting to the Business Manager, the incumbent is responsible for medical billing submissions and related processes to ensure timely and accurate financial transactions. The Full-Time Medical Billing Clerk utilizes accounting and EMR software to address partner inquiries as well as errors, omissions and discrepancies.

(This is not a complete list):

• Communicates with stakeholders and responds to inquiries.
• Using the RAI, corrects or adjusts as required ensuring payments are accurate
• Generates reports as requested
• Ensures all charge work queues and RSMO are reviewed before the monthly deadline

• Using ‘Secure Access’ in EPIC, uploads EDT errors
• Track OHIP inquiries, review responses; determine next step, if any
• Identify and rectify payment discrepancies; liaise with OHIP to ensure pay adjustments are completed as directed

• Coordinates and/or attends meetings as directed
• Responsible for entering billing in the RSMO Portal for physician portfolio
• Regularly updates physicians and responds to inquiries
• Process/enter revenues from all sources (OHIP, RAMQ, TOH, OHRI, etc.) and run monthly reports
• Experience with EPIC an asset

• Responds to communications (calls, messages, emails, etc.) in a timely manner
• Maintains accurate records of all receivables, invoices, supporting documentationand statements in accordance with office records retention policies and practices

• 1-2 years recent related experience in medical billing, preferably in a hospital setting
• Medical billing certificate/course or Medical office administration from a recognized educational institution is preferred
• Knowledge of RAMQ and Third-Party billing
• Intermediate knowledge of Microsoft 365 suite is an asset
• Meticulous attention to detail;
• Excellent communication skills – able to clearly express self to patients and provide specific instructions;
• Excellent interpersonal skills;
• Proficiency in speaking and comprehending both English and French preferred.
• Excellent organizational, prioritization, and time-management skills to coordinate multiple activities;
• Good judgment; able to identify when to seek supervisor’s assistance or advice;
• Strong problem-solving abilities;
• Able to navigate and populate electronic databases;
• Ability to handle sensitive and confidential information;
• Initiative, tact, dedication, diplomacy and positive attitude;
• Highly dependable and thorough;
• Ability to work well with minimal supervision.

The University of Ottawa Medical Associates (UMA) is the largest physician partnership in the Department of Medicine, The Ottawa Hospital/University of Ottawa, Faculty of Medicine. Working closely with our physician specialists, most of our employees work from offices within The Ottawa Hospital.The Department of Medicine is a collective of experts and innovators. We are specialist physicians, resident doctors and medical students, researchers and administrators. We all have one guiding ambition: to move medicine forward. The administrators of DOM are the core of our workplace; enabling the education of our residents and medical students as well as the vital work of our researchers and physician specialists.We are deeply committed to supporting the well-being of our employees. To promote your health and wellness, we offer paid vacation and sick days. We also prioritize your long-term financial security through participation in the Healthcare of Ontario Pension Plan (HOOPP). Thanks to our strong partnership with The Ottawa Hospital, employees can benefit from the intercampus shuttle service for convenient travel between locations, as well as work-life balance perks like exclusive discounts on travel, hotels, and on-site gyms. These benefits are designed to enrich both your personal and professional life, ensuring your experience with us is both rewarding and fulfilling.