Full-Time Dental Administrator

Crossroads Dental; Toronto; On-site; CAD 34,000 - 41,000; Full time

Benefits offered by this job

Health and dental benefits

RRSP contributions

Ongoing training and growth

Job summary

Crossroads Dental is seeking an experienced Dental Administrator / Treatment Coordinator to manage insurance, keep the schedule well booked, coordinate treatment plans, and deliver a strong patient experience at our Toronto clinic.

You should have 2+ years in dental administration, solid knowledge of dental insurance and billing, and proficiency with scheduling and patient communication. Experience with Akitu software is a plus as we strive for smooth, appointment-driven care.

Qualifications

• 2+ years of dental administration experience.
• Strong knowledge of dental insurance and billing.
• Experience with treatment coordination.
• Strong scheduling and patient communication skills.
• Experience with Akitu software.

Responsibilities

• Manage dental insurance and billing.
• Keep the schedule well booked.
• Coordinate treatment plans with clinicians and patients.
• Create a strong patient experience.
• Utilize Akitu software to support scheduling and case tracking.

Skills

Dental admin experience

Insurance and billing knowledge

Treatment coordination

Scheduling and patient comms

Tools

Akitu software

Job description

We’re looking for an experienced Dental Administrator / Treatment Coordinator who is confident managing insurance, keeping the schedule well booked, coordinating treatment, and creating a strong patient experience.

What We Offer

• $25–$30/hour, based on experience
• Comprehensive health and dental benefits
• RRSP contributions
• Ongoing training and growth opportunities

What We’re Looking For

• 2+ years of dental administration experience
• Strong knowledge of dental insurance and billing
• Experience with treatment coordination
• Strong scheduling and patient communication skills
• Experience with Akitu one dental sofware

Schedule

#HP01

We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

We use AI tools to support parts of our hiring process, but all interviews and final decisions are led by real people who value genuine connection and human judgment.