Full-time Count Room Attendant-HFX

Great Canadian Entertainment; Halifax; On-site; CAD 42,000 - 56,000; Full time

Job summary

Great Canadian Entertainment in Halifax is seeking a Count Room Attendant to securely manage bill validator drops and table game drops, while ensuring accountability and teamwork. The role emphasizes accuracy, safety, and exceptional guest service in a dynamic casino environment.

Primary duties include cash drop handling, currency counting, and coordination with supervisors to meet internal controls and regulatory requirements.

Qualifications

• Minimum grade 12 or equivalent is required.
• Excellent mathematical skills, counting accuracy and attention to detail.
• Ability to work well with others in a team environment.
• Strong observation skills and quick concept grasp.
• Solid interpersonal and communication skills including active listening.
• Must lift up to 25 lbs and have daytime availability.

Responsibilities

• Removes cash boxes from slot machines and secures drops.
• Transfers drops to count room areas with a security escort.
• Empties cash boxes and table game drop boxes.
• Participates in physical currency counts on the casino floor.
• Loads and balances NRT self-redemption units and other drops.
• Verifies bank receipts and ensures compliant processing of all drops.
• Delivering GEM customer service and building healthy work relationships.
• Ensures compliance with licensing, health and safety regulations and internal controls.

Skills

Math skills

Observation skills

Interpersonal skills

Active listening

Team player

Communication

Education

Grade 12 or equivalent

Count Room and Cage Cashier training

Counting accuracy

Job description

JOB DESCRIPTION

Under the direction of the Cage management and supervisory team and with the guidance of the Lead Count Room Attendant, this position is responsible for picking up and securing the bill validator drop and/or the table games drop and ensuring its accountability. Must work well within a team, excel at multi-tasking and display exceptional communication and interpersonal skills. He/she will contribute to a safe and welcoming work environment for all coworkers. Must respect and adhere to all policies and procedures, regulations and Internal Controls.

Above all else, must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences.

• Removes cash boxes from slot machines
• Ensure that all drops are transferred to the count room areas with a security escort
• Empties cash boxes and table game drop boxes
• Transfers assets to the proper department using proper procedures and attention
• Participates in the physical count of all currency from the casino floor.
• Loads and balances NRT self - redemption units& performs other drops as assigned
• Verifies bank receipts.
• Ensures processing of all drops is completed efficiently, accurately and in accordance with policies and procedures
• Exemplifies GEM customer service skills and creates Great Experiences and Memories
• Develops and cultivates healthy working relationships.
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed
• Finds ways to play; you are serious about work, without being serious in your demeanor
• Chooses to make everyday a great day
• Stays focused in order to be there
• Delivers an exceptional entertainment experience to internal and external guests to ensure you make their day

Position Summary

JOB DESCRIPTION

Under the direction of the Cage management and supervisory team and with the guidance of the Lead Count Room Attendant, this position is responsible for picking up and securing the bill validator drop and/or the table games drop and ensuring its accountability. Must work well within a team, excel at multi-tasking and display exceptional communication and interpersonal skills. He/she will contribute to a safe and welcoming work environment for all coworkers. Must respect and adhere to all policies and procedures, regulations and Internal Controls.

Key Accountabilities

• Removes cash boxes from slot machines
• Ensure that all drops are transferred to the count room areas with a security escort
• Empties cash boxes and table game drop boxes
• Transfers assets to the proper department using proper procedures and attention
• Participates in the physical count of all currency from the casino floor.
• Loads and balances NRT self - redemption units& performs other drops as assigned
• Verifies bank receipts.
• Ensures processing of all drops is completed efficiently, accurately and in accordance with policies and procedures
• Exemplifies GEM customer service skills and creates Great Experiences and Memories
• Develops and cultivates healthy working relationships.
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed
• Finds ways to play; you are serious about work, without being serious in your demeanor
• Chooses to make everyday a great day
• Stays focused in order to be there
• Delivers an exceptional entertainment experience to internal and external guests to ensure you make their day

Education And Qualifications

• Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude!
• Minimum grade 12 or equivalent is required
• Excellent mathematical skills, including efficient and accurate counting and attention to detail is required
• Ability to work well with others in a team environment is required
• Strong observation skills required
• Ability to grasp concepts quickly is required
• Must have solid interpersonal and communication skills, including active listening skills
• Required to lift up to 25lbs at times
• Schedule flexibility is required
• Must have daytime availability (beginning at 7:30am)
• Completion of Count Room and Cage Cashier training is required
• Finds ways to play
• Chooses to make everyday a great day
• Stays focused in order to be there

Work Environment Considerations

• Back office environment, standing or sitting for long periods of time, non-traditional work hours

About Us

Who we are!

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We are committed to promoting Responsible Gambling. Learn more about our commitment here ,

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!