Full Time Appliance & Electronics Sales Associate

Leon's Furniture; London; On-site; CAD 55,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits after 3 months

Profit sharing

Employee discounts & partner programs

Growth opportunities

Job summary

Leon’s Furniture in London, Ontario is seeking a self-motivated Full Time Appliance & Electronics Sales Associate. You will greet customers, understand their needs, demonstrate products, and guide them through the purchase process to ensure a positive experience.

You will build rapport, stay current on product features, upsell where appropriate, and support order processing, delivery, and payments while adhering to store policies. Excellent communication is essential.

Qualifications

• Excellent communication and interpersonal skills.
• Passion for technology and consumer electronics.
• Customer-focused with a positive attitude.
• Willingness to learn and adapt to product knowledge.

Responsibilities

• Greet customers and assist in selecting appliances and electronics.
• Build rapport to understand customer needs and preferences.
• Stay up to date with product features and specifications.
• Demonstrate products and highlight key benefits.
• Guide customers through the sales process from selection to purchase.
• Upsell and cross-sell Value Added Products and Services where appropriate.
• Ensure a positive shopping experience and handle questions professionally.
• Assist with orders, delivery scheduling, and payments.
• Verify orders for accuracy and maintain displays.
• Collaborate with team to achieve store sales goals.
• Address customer concerns and escalate when needed.
• Adhere to store policies, warranties, and returns.
• Perform other duties as assigned

Skills

Communication

Interpersonal skills

Customer service

Technology enthusiasm

Positive attitude

Willingness to learn

Job description

Full Time Appliance & Electronics Sales Associate

Regular Full Time L0041-LONDON, London, ON, CA

4 days ago Requisition ID: 1661

Leon’s is currently looking for a self-motivated Full Time Appliance & Electronics Sales Associate who is enthusiastic, hardworking and driven towards success. The ideal candidates have a passion for technology and understand the importance of customer service and enhancing the overall customer experience.

About Us

Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities

• Greet customers warmly and assist them in finding the right appliances and electronics for their needs.
• Build rapport with customers to understand their requirements and preferences.
• Stay up to date with product features, benefits, and specifications to provide accurate information.
• Demonstrate products effectively to highlight key features and usability.
• Guide customers through the sales process, from product selection to finalizing purchases.
• Offer tailored recommendations and upsell or cross-sell products when appropriate.
• Ensure customers receive a positive and memorable shopping experience.
• Handle questions, concerns, or objections professionally and efficiently.
• Assist customers with order processing, delivery scheduling, and payment transactions.
• Verify customer orders to ensure accuracy and satisfaction.
• Work closely with colleagues to achieve store and department sales goals.
• Maintain clean and visually appealing displays for appliances and electronics.
• Address customer complaints or concerns promptly and **escalate** complex issues to management.
• Offer troubleshooting advice for product-related questions or issues.
• Meet or exceed individual and team sales targets, including Value Added Products and Services (VAPS) and product protection.
• Adhere to store policies, including safety guidelines and ethical sales practices.
• Ensure compliance with warranty and return policies when assisting customers.
• Performing various other duties, as assigned

Requirements

• Your outstanding communication and interpersonal skills
• Your openness and approachability
• Your passion for technology and knowledge of electronics and appliances
• Your enthusiasm and passion for assisting customers and helping to understand their unique needs
• Your integrity and drive to succeed
• Your passion for continuous learning and self-development
• And most importantly, a POSITIVE ATTITUDE!

We offer

• Comprehensive Employee Benefit Package after 3 months
• Profit Sharing
• Employee Discounts & Partner Discount Programs
• The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
• Continuous, quality education and training on our products and sales techniques

Compensation

$55,000 to $100,000 plus (income may vary based on volume and location).

Additional Information

• Artificial Intelligence (AI) Use: Leon’s may use AI tools to support the recruitment and selection process (e.g., screening resumes, scheduling interviews). Final hiring decisions are made by our teams.
• We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process. Candidates with accommodation needs, please specify them with your application in the " Do you want to tell us anything else about yourself? " section.