Full-Stack Software Engineer

Manulife/John Hancock; Southwestern Ontario; Hybrid; CAD 86,000 - 136,000; Full time

Job summary

Manulife/John Hancock is seeking a Full-Stack Software Engineer to join our Calculations Squad. You will develop and maintain life insurance calculations in ProductXpress and across the illustration platform, using C#, .NET, F#, React, and microservices.

You’ll design, test, and support full-stack capabilities, build RESTful APIs, containerize with AKS, and contribute to architecture, tests, and CI/CD in a cloud-native environment. Hybrid in Waterloo, Ontario.

Qualifications

• 3+ years of professional full-stack software engineering experience.
• Experience with C# and .NET, RESTful APIs and microservices.
• Experience with React and JavaScript/TypeScript.
• Experience with Docker and Kubernetes, preferably AKS.
• Experience with SQL Server or Azure SQL Database.
• Experience with GitHub, PRs, CI/CD, and code reviews.
• Knowledge of architecture, patterns, SOLID, distributed systems, security.
• Strong analytical, problem-solving, and cross-team collaboration skills.

Responsibilities

• Develop and maintain life insurance calculations within ProductXpress and beyond.
• Design, develop, test, and support full-stack capabilities using C#, .NET, F#, React, APIs and microservices.
• Build reusable, secure, and maintainable components.
• Develop and integrate APIs and microservices in a distributed architecture.
• Containerize and manage apps in AKS; deploy, support, and troubleshoot.
• Refactor code for reliability, performance, and maintainability.
• Create automated tests for calculations, services, APIs, and UI.
• Troubleshoot production issues and contribute to RCAs and improvements.
• Contribute to design discussions on architecture, security, resiliency.
• Collaborate with product, QA, architects, and other squads to deliver solutions.
• Participate in code reviews, knowledge sharing, and engineering practice improvements.
• Use GitHub and modern CI/CD for source, builds, tests, deployments, releases.
• Leverage AI tools like GitHub Copilot while following security and governance.
• Create technical docs using Confluence and Microsoft 365.
• Work in an Agile environment using Jira to manage backlog.
• Communicate technical information clearly within distributed teams.

Skills

C#

.NET

F#

React

RESTful APIs

Microservices

Docker

Kubernetes

AKS

SQL Server / Azure SQL

GitHub / CI/CD

SOLID & distributed systems

Agile / Jira / Confluence

Tools

Docker

Kubernetes

Azure Kubernetes Service

GitHub

Job description

The Individual Insurance Offer Team is a diverse, collaborative group that builds and evolves the technology supporting our web-based life insurance illustration experience. We are seeking a Full-Stack Software Engineer to join our Calculations Squad and develop capabilities that help advisors and customers make informed life insurance decisions. Your initial focus will be developing and maintaining insurance calculations in ProductXpress. As your knowledge grows, you will have opportunities to contribute across the broader illustration technology stack. You will work with software engineers, quality engineers, business analysts, product owners, and other technology partners to build secure, reliable, and maintainable solutions using C#, .NET, F#, React, microservices, and Azure Kubernetes Service (AKS). This role offers the opportunity to work with complex business and calculation logic, strengthen cloud-native engineering skills, and contribute to the continued evolution of a business-critical platform.

Position Responsibilities:

• Develop and maintain life insurance calculations, initially within ProductXpress and, over time, across other components of the illustration platform.
• Design, develop, test, and support full-stack capabilities using C#, .NET, F#, React, RESTful APIs, and microservices.
• Build reusable, reliable, secure, and maintainable application components.
• Develop and integrate RESTful APIs and microservices within a distributed application architecture.
• Build, deploy, support, and troubleshoot containerized applications and services in an Azure Kubernetes Service (AKS) environment.
• Refactor existing code to improve reliability, performance, testability, and maintainability.
• Develop automated tests for calculation logic, services, APIs, integrations, and user-facing functionality.
• Troubleshoot and resolve application issues, including production incidents, and contribute to root-cause analysis and preventive improvements.
• Contribute to solution design and technical discussions related to software architecture, system design, integration patterns, security, resiliency, and maintainability.
• Collaborate with product owners, business analysts, quality engineers, architects, and other engineering squads to translate business requirements into reliable technical solutions.
• Participate in code reviews, knowledge sharing, and the continuous improvement of engineering practices.
• Use GitHub and modern CI/CD pipelines to manage source code, automated testing, builds, deployments, and releases.
• Use AI-assisted development tools, such as GitHub Copilot, to support developer productivity and code quality while following responsible AI, security, and governance practices.
• Create and maintain clear technical documentation using Confluence and Microsoft 365.
• Work within an Agile delivery model and use Jira to manage backlog items and development work.
• Communicate technical information clearly and effectively within a geographically distributed team.

Required Qualifications:

• 3+ years of professional full-stack software engineering experience, preferably developing enterprise or business-critical applications.
• Professional experience developing with C# and .NET, including building, testing, and supporting RESTful APIs and microservices.
• Experience with F#, or experience with functional programming and an interest in becoming productive in an F# codebase.
• Experience developing web applications using React and JavaScript or TypeScript.
• Experience with containerized applications using Docker and Kubernetes, preferably Azure Kubernetes Service.
• Experience with Microsoft SQL Server, Azure SQL Database, or another relational database technology.
• Experience with GitHub, pull requests, code reviews, automated testing, and modern CI/CD pipelines.
• Knowledge of software architecture, system design, common design patterns, SOLID principles, distributed systems, and secure software development practices.
• Strong analytical, problem-solving, and communication skills, with the ability to collaborate across technical and business teams.

Preferred Qualifications:

• Experience in life insurance, financial services, or another calculation-intensive industry.
• Experience with ProductXpress or a similar insurance calculation and configuration platform.
• Experience with Java and Spring Boot.
• Experience with cloud-native technologies and deployment tools such as Helm, Terraform, Flux, or Istio.
• Experience with monitoring and observability tools such as New Relic.
• Experience translating complex business, financial, or actuarial rules into maintainable software.
• Experience with test-driven development, behavior-driven development, and automated regression testing.
• Experience working in an Agile environment using Jira, Confluence, and Microsoft 365.

When you join our team:

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location Waterloo, Ontario Working Arrangement Hybrid Salary range is expected to be between $86,100.00 CAD - $136,100.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

• Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026