Fulfillment Center Supervisor 2nd Shift

Staples Advantage Canada; Canada; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Inclusive culture

Flexible PTO

Discounts program

Wellness programs

Job summary

Staples Advantage Canada is seeking a Warehouse Fulfillment Center Supervisor to lead hourly staff, align daily tasks with goals, and drive efficiency. You will manage headcount planning, coach associates, and collaborate with leadership to meet service standards while maintaining a strong safety culture.

You will leverage Fulfillment technology and reports to assess performance and implement improvements, ensuring operations stay on task and cost is controlled.

Qualifications

• High school diploma or GED required.
• 1+ year of warehouse experience.
• Able to pass drug screen where legally permissible.
• Able to lift up to 70 pounds by hand.

Responsibilities

• Lead hourly associates to achieve productivity, accuracy and quality targets.
• Plan daily, weekly and monthly department activities.
• Suggest and implement process improvements and coach staff.
• Use reports to evaluate performance and ensure expectations are met.
• Collaborate with FC Team Manager to operate within guidelines.
• Prioritize safety and promote a safety culture.

Skills

Headcount planning

Team leadership

Communication

Problem solving

Safety compliance

Growth mindset

Education

High school diploma or GED

Tools

WMS

Job description

3:00pm start time / Monday-Friday

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

What you’ll be doing:

The Warehouse Fulfillment Center Supervisor will partner with the other Fulfillment Center leadership to accomplish three goals; to delight customers with outstanding service that exceeds their expectations, to drive cost out of the organization by creating a process and executing a plan which creates efficiency so the team can stay on task and to honor our associates ensuring that their experience tomorrow is even better than today.

In this role, you will motivate and manage hourly associates to achieve performance goals, productivity, accuracy and quality control standards. You will lead your team in ensuring the daily, weekly and monthly planning of your departments. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met. You will collaborate with the Fulfillment Center Team Manager and the other management of the Fulfillment Center to operate within all guidelines and partner for success.

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.

In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

What you bring to the table:

• Ability to accurately calculate and plan and adjust headcount required to meet department’s objectives.
• Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
• Understanding of and ability to use Fulfilment/Distribution technology (i.e. WMS where appropriate, hardware and software components).
• Ability to adopt our safety procedures quickly and ensure safe work practices.
• Ability to demonstrate analytical thinking and problem-solving.
• Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
• Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor.
• Ability to be comfortable working in a warehouse environment with seasonal temperature variations.
• Ability to open and close the building. May be a key holder.
• Basic English language skills (both verbal and written).

What’s needed- Basic Qualifications

• High school diploma or general education degree (GED)
• 1+ year of experience working in a warehouse environment
• Ability to pass a drug screen to the extent legally permissible
• Ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.