FSO-ServiceNow Developer

National Bank; Longueuil; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Telemedicine service

Job summary

National Bank is seeking a skilled ServiceNow Developer for its IT Demand Management team to design and implement automated solutions in the ServiceNow FSO module. You will collaborate with product teams, analysts and architects to tailor workflows, scripts, and integrations, while ensuring quality and documentation.

The role emphasizes continuous learning in a large, agile environment with flexible scheduling and a hybrid work model designed to promote work-life balance.

Qualifications

• University degree in computer science, software engineering or related field.
• 5 years of professional experience as a ServiceNow developer.
• Proficiency in JavaScript, Flow Designer, GlideScript, API and ServiceNow configuration tools.
• CSA/CAD ServiceNow certification is a major asset.
• Experience with Agile/Scrum applied in JIRA.

Responsibilities

• Design and configure solutions on the ServiceNow FSO module in accordance with quality standards and best practices.
• Collaborate with product teams, analysts and architects to understand needs and propose tailored solutions.
• Develop, maintain and optimise workflows, scripts and automations to support the Bank's processes.
• Integrate ServiceNow FSO with other systems via REST/SOAP APIs.
• Ensure code quality, perform unit tests and maintain technical and functional documentation.

Skills

JavaScript

Flow Designer

GlideScript

APIs

ServiceNow configuration tools

Education

University degree in computer science/software engineering or related field

5 years of professional experience as a ServiceNow developer

CSA/CAD ServiceNow certification

Tools

ServiceNow development

Job description

A career as a developer ServiceNow – Financial Services Operations (FSO) in National Bank's it demand Management team means working as a specialist in automating and optimising demand management processes. This job allows you to have a positive impact on our organisation thanks to your ServiceNow development skills and technical expertise.

Your job

• Design and configure solutions on the ServiceNow FSO module in accordance with quality standards and best practises
• Collaborate with product teams, analysts and architects to understand needs and propose tailored solutions
• Develop, maintain and optimise workflows Scripts and automations to support the Bank's processes
• Integrate ServiceNow FSO with other systems via rest/SOAP APIs
• Ensure code quality, perform unit tests and maintain technical and functional documentation

Your team

IT Vice-President is made up of more than 2500 specialists who work agile, proactive and collaborative to seize opportunities, stay on the cutting edge of technology and continuously improve processes.

You are part of a large team of 46 colleagues in the Request Management sector and report to the it manager. Our team stands out for its commitment to innovation and the quality of the solutions delivered. Our goal is to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalised training programs, based on on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, Language Training, Harvard Learning Centre and coaching and mentoring support are available to you at any time.

Prerequisites

• University degree in computer science, software engineering or related field and 5 years of professional experience as a ServiceNow developer
• Proven experience in ServiceNow development
• Proficiency in JavaScript, Flow Designer, GlideScript, API and ServiceNow configuration tools
• CSA/CAD ServiceNow certification (a major asset)
• Experience with Agile/Scrum applied in JIRA

Your benefits

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!