Principal Technical Product Manager

shyft labs; Toronto; On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Tuition assistance

Flexible vacation

Benefits from day one

Professional development

Job summary

Scotiabank is seeking a technology delivery leader to drive architecture, roadmaps and large-scale initiatives across engineering teams. You will guide multi-disciplinary efforts, align with business needs, and ensure timely, value-driving delivery in a banking context.

The role requires strong leadership, communication skills, and deep experience with ServiceNow and modern IT landscape. Toronto-based, on-site with potential for collaboration across lines of business.

Qualifications

• Must have technology delivery background with agile, cloud, etc.
• 5+ years in management consulting, corporate strategy, or technology delivery/architecture leadership.
• Ability to lead in a fast-paced, dynamic environment.
• Superior interpersonal, leadership and influencing abilities.
• Self-motivated, able to work independently and in cross-functional teams.
• Strong banking industry technology challenges understanding.
• Strong planning and analytical skills; ability to focus on critical issues.
• Excellent written and verbal communication skills.
• Undergraduate business or engineering degree; MBA is a strong asset.
• Proficiency with MS Office (Word, Excel, PowerPoint).
• ServiceNow end-to-end solution architecture experience is a plus.
• Experience integrating ServiceNow with back office systems via IntegrationHub is a plus.

Responsibilities

• Develop IT reference architectures with 3–5 year vision and target state.
• Lead prioritization and roadmaps to align with enterprise vision.
• Drive large-scale tech initiatives from inception to execution.
• Provide technical leadership for application rationalization and modernization.
• Lead project streams with workshops and cross-functional interviews.
• Share knowledge across teams to ensure effective delivery.

Skills

Technology delivery

Program management

Agile delivery

Cloud computing

Leadership

Stakeholder management

Communication

Banking industry knowledge

Analytical skills

Presentation skills

Education

Undergraduate degree in business or engineering

MBA (strong asset)

Tools

ServiceNow

IntegrationHub

MS Office (Word/Excel/PowerPoint)

Excel

Word

PowerPoint

Job description

Work with technology teams to understand current state gaps, future state capabilities needed and industry landscape.

• Develop and refine IT reference architectures that provide domains with a 3-5 year vision and target state.
• Lead the prioritization and development of implementation roadmaps to address gaps and ensure solutions are in line with enterprise vision.
• Lead one or more large scale technology initiatives from inception to execution working with technology teams across the Bank.
• Provide technical leadership for application rationalization and legacy technology modernization initiatives.
• Lead streams within a project or a project workstream, including leading problem-solving sessions, workshops and interviews with cross-functional and business line working team members and subject matter experts.
• Share knowledge and collaborate with others within the team and with other teams across the Bank to ensure effective delivery of projects.

Stakeholder Management:

• Present and communicate with our CTO, engineering heads and other senior leaders on an ongoing basis to gather feedback, report progress and solve issues.
• Work closely with technical teams and SMEs to ensure technology initiatives are delivered on time, within budget forecasts and deliver value identified at inception.
• Work closely with non-technology teams including business lines, HR, Finance and Risk to ensure technology initiatives are meeting business needs and are integrated within the bank effectively.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Deep background in Technology delivery is a must (e.g., different programing languages, agile work, cloud computing, etc.)
• 5+ years of experience in management consulting or corporate strategy or technology delivery/architecture leadership is a must.
• Ability to deliver results in a fast-paced, challenging, and dynamic business environment.
• Superior interpersonal skills, leadership, and influential capabilities
• Self-motivated; work both independently and collaboratively with multi-functional teams, as both a leader and member.
• Good knowledge of the specific technology challenges relevant to Banking industry with a sound understanding of current banking business trends and their implications for technology.
• Superior planning and analytical skills, ability to discern research information / data and focus on the critical business issues.
• Superior presentation and written communication skills
• Undergraduate degree in business or engineering; graduate business degree/MBA is a strong asset.
• Excellent knowledge with MS Office including Word, Excel and PowerPoint
• Ability to architect end-to-end solutions involving ServiceNow product and services is an asset.
• Experienced with integrating ServiceNow with back office systems using IntegrationHub an asset.
• Experience with automated discovery and refresh of metadata in CMDB, and other modules.
• ServiceNow Master/Technical Architect certification (bonus).

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.