FSM Consultant

Infosys; Mississauga; On-site; CAD 77,000 - 105,000; Full time

Job summary

Infosys is seeking an FSM Consultant in Mississauga, Ontario to interface with stakeholders and apply technical proficiency across the SDLC, including requirements elicitation and architecture definition. You will analyze operational needs, design solutions, and support implementation across Asset Management, Work Management, and Field Operations.

Ideal candidates have 4+ years in IT and experience in FSM/Asset Management, with strong communication and stakeholder management skills.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 4+ years of information technology experience.
• Experience in Field Service Management, Asset Management, or related roles.
• Experience gathering and documenting business requirements.
• Understanding field operations processes: maintenance, scheduling, dispatch, and workforce management.
• Authorized to work in Canada without visa sponsorship.

Responsibilities

• Analyze operational needs and translate them into functional requirements.
• Design solutions and support implementation across FSM and Asset Management.
• Collaborate with business stakeholders and cross-functional delivery teams.
• Support testing, deployment, and post-go-live activities.
• Participate in end-to-end FSM/Asset Management programs.

Skills

Stakeholder management

Requirements elicitation

Documentation

Analytical thinking

Education

Bachelor's degree or equivalent

Tools

FSM domain

Job description

Infosys is seeking an FSM Consultant. This position will interface with key stakeholders andapplytechnical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design.

In this role, you will work with business stakeholders and cross-functional delivery teams to analyze operational needs, define functional requirements, design solutions, and support implementation across Asset Management, Work Management, and Field Operations.

The ideal candidate will combine utility industry knowledge with hands-on experience in Enterprise Asset Management (EAM), Field Service Management (FSM), or related enterprise platforms. The role covers the complete delivery lifecycle, including requirements, process design, configuration, integration, testing, deployment, and post-go-live support.

The position supports integrated EAM and FSM capabilities spanning work planning, scheduling, dispatch, mobile execution, asset information, and enterprise system integration. These capabilities align with the organization’s established FSM offerings and delivery focus.

Basic Qualifications

• Candidate must be located within commuting distance of Mississauga or willing to relocate to the area. This position may require travel.
• Bachelor’s degree or equivalent combination of education and experience.
• At least 4years of experience in Information Technology.
• Experience in Field Service Management (FSM), Asset Management, Work Management, Utility Operations, or related business/technology consulting roles.
• Experience gathering, analyzing, and documenting business requirements and translating them into functional solutions.
• Understanding of field operations processes such as maintenance, inspections, work management, scheduling, dispatch, and workforce management.
• Strong communication, analytical, documentation, and stakeholder management skills, with experience supporting implementation, testing, and deployment activities.
• Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role currently.

Preferred Qualifications

• At least 5years of professional experience, preferably with 3 years into Utilitiesor other asset-intensive industries.
• Experience participating in one or more end-to-end FSM, Asset Management, or operational transformation programs.
• Familiarity with mobile workforce management, field service operations, maintenance planning, and work execution processes.
• Understanding of integrations between operational systems and enterprise applications, and experience working in Agile, Waterfall, or Hybrid delivery environments.
• Exposure to emerging technologies and practices such as AI/GenAI, automation, predictive maintenance, workforce optimization, or digital transformation initiatives; relevant certifications are a plus.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Extensive travel may be required as per client and project needs.

Estimated annual compensation range for the candidate based on the below location will be:

ONTARIO: 76,886 - 105,007

EEO/About Us

About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.