FSM Consultant

Infosys Limited; Toronto; On-site; CAD 77,000 - 105,000; Full time

Job summary

Infosys is seeking an FSM Consultant to interface with stakeholders and apply technical proficiency across the SDLC, including requirements elicitation, architecture, and design.

You will work with business stakeholders and delivery teams to analyze needs, define functional requirements, design solutions, and support implementation across Asset Management, Work Management, and Field Operations. This role demands strong FSM/EAM knowledge and cross-functional collaboration.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• At least 4 years of experience in Information Technology.
• Experience in FSM, Asset Management, Work Management, Utility Operations, or related consulting roles.
• Experience gathering, analyzing, and documenting business requirements and translating them into functional solutions.
• Understanding of field operations processes such as maintenance, inspections, work management, scheduling, dispatch, and workforce management.
• Strong communication, analytical, documentation, and stakeholder management skills with experience supporting implementation, testing, and deployment.
• Candidates authorized to work in Canada without visa sponsorship are welcome; Infosys cannot sponsor currently.

Responsibilities

• Interface with key stakeholders and apply technical proficiency across the SDLC, including requirements elicitation and design.
• Analyze operational needs, define functional requirements, and design solutions for Asset Management, Work Management, and Field Operations.
• Support implementation across FSM capabilities, including work planning, scheduling, dispatch, and mobile execution.
• Collaborate with cross-functional delivery teams to ensure successful deployment and post-go-live support.

Skills

Stakeholder management

Requirements gathering

Communication

Analytical thinking

Team collaboration

Education

Bachelor’s degree or equivalent

Job description

Domain|Utilities|Transmission & Distribution

Domain

Delivery

Interest Group

Company

ITL Canada

Requisition ID

153668BR

Infosys is seeking an FSM Consultant. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. In this role, you will work with business stakeholders and cross-functional delivery teams to analyze operational needs, define functional requirements, design solutions, and support implementation across Asset Management, Work Management, and Field Operations. The ideal candidate will combine utility industry knowledge with hands-on experience in Enterprise Asset Management (EAM), Field Service Management (FSM), or related enterprise platforms. The role covers the complete delivery lifecycle, including requirements, process design, configuration, integration, testing, deployment, and post-go-live support. The position supports integrated EAM and FSM capabilities spanning work planning, scheduling, dispatch, mobile execution, asset information, and enterprise system integration. These capabilities align with the organization’s established FSM offerings and delivery focus.

Basic Qualifications

• Candidate must be located within commuting distance of Mississauga or willing to relocate to the area. This position may require travel.
• Bachelor’s degree or equivalent combination of education and experience.
• At least 4 years of experience in Information Technology.
• Experience in Field Service Management (FSM), Asset Management, Work Management, Utility Operations, or related business/technology consulting roles.
• Experience gathering, analyzing, and documenting business requirements and translating them into functional solutions.
• Understanding of field operations processes such as maintenance, inspections, work management, scheduling, dispatch, and workforce management.
• Strong communication, analytical, documentation, and stakeholder management skills, with experience supporting implementation, testing, and deployment activities.
• Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role currently.

Infosys is seeking an FSM Consultant. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. In this role, you will work with business stakeholders and cross-functional delivery teams to analyze operational needs, define functional requirements, design solutions, and support implementation across Asset Management, Work Management, and Field Operations. The ideal candidate will combine utility industry knowledge with hands-on experience in Enterprise Asset Management (EAM), Field Service Management (FSM), or related enterprise platforms. The role covers the complete delivery lifecycle, including requirements, process design, configuration, integration, testing, deployment, and post-go-live support. The position supports integrated EAM and FSM capabilities spanning work planning, scheduling, dispatch, mobile execution, asset information, and enterprise system integration. These capabilities align with the organization’s established FSM offerings and delivery focus.

Preferred Qualifications

• At least 5 years of professional experience, preferably with 3 years into Utilities or other asset-intensive industries.
• Experience participating in one or more end-to-end FSM, Asset Management, or operational transformation programs.
• Familiarity with mobile workforce management, field service operations, maintenance planning, and work execution processes.
• Understanding of integrations between operational systems and enterprise applications, and experience working in Agile, Waterfall, or Hybrid delivery environments.
• Exposure to emerging technologies and practices such as AI/GenAI, automation, predictive maintenance, workforce optimization, or digital transformation initiatives; relevant certifications are a plus.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Extensive travel may be required as per client and project needs.

Estimated annual compensation range for the candidate based on the below location will be:

ONTARIO: 76,886 - 105,007

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.