Frontline Worker (Evening Position)

Makivvik; Montreal (administrative region); Hybrid; CAD 42,000 - 62,000; Full time

Job summary

Makivvik in Montreal is seeking a community-focused professional to support urban Inuit residents, focusing on arrivals, shelter access, and connections to services. The role requires flexibility, strong communication in Inuktitut and English, and collaboration with partners across the city.

The successful candidate will engage with homeless individuals toward shelter and housing solutions, maintain safety tips, and build relationships with local resource organizations.

Qualifications

• Experience in Social Intervention is an asset.
• Good communication in Inuktitut and English; French is a plus.
• Knowledge of urban Inuit Montreal realities, needs and assets.
• Strong interpersonal skills, team spirit and collaboration.
• Willingness to work outside standard office hours.
• Ability to balance multiple urgent requests.
• High integrity, autonomy, and accountability.

Responsibilities

• Be at the airport from 14h00 to 22h00 Monday to Friday to assist arrivals.
• Help community members with missed lifts, shelter needs, or identity cards.
• Coordinate with Ullivik for departures.
• Assist in Dorval Circle, Dorval Bus Terminal and Ullivik area.
• Meet community members to discuss urban Inuit realities and safety.
• Support homeless individuals toward emergency shelters and transitional housing.
• Diffuse conflicts and collaborate with authorities and partners.
• Develop relationships with Inuit experiencing homelessness and local organizations.
• Travel within Montreal city as needed.
• Perform other duties as requested.

Skills

Interpersonal skills

Communication skills

Inuktitut proficiency

Adaptability

Urban Inuit knowledge

Job description

Reports to: The Director-Reaching Home and Urban Inuit Division in the President’s Department.

Responsibilities:

Be at Airport from 14h00 to 22h00 Monday to Friday:

• This would help assist and facilitate arrivals from the North or members of the community that arrived at the airport looking for a flight for the next day;
• Assist members of the community might have missed their lift on arriving to Montreal or need a shelter;
• If they do not have an Identity Card to take the flight, have a beneficiary card done;
• Collaborate with Ullivik for the departures;
• Assist in the sector, Dorval Circle, shopping mall, Dorval Bus Terminal and around the Ullivik;
• Be present in the assistance of members of the community coming South if they need services;
• Meet members of the community on the Urban realities, such as dangers of circulating in the city, providing safety tips;
• For homeless members of the community, offer services and start the path toward using emergency shelters and transition to transitional housing;
• Diffuse conflict situations, if possible and/or collaborate with authorities and partners.
• Develops relationships with Inuit experiencing homelessness, Resource Organizations (PAQ, Open Door, Chez Doris, Etc.);
• Be available and comfortable to travel within the city;
• Perform other related duties within the scope of the position or as requested by supervisor

Qualifications:

• Experience in Social Intervention is an asset;
• Good communication skills in Inuktitut and English, French is a great asset;
• Have good knowledge of the realities, needs, and assets of the urban Inuit community in Montreal, or a strong willingness to learn about it;
• Have excellent interpersonal skills, have a team spirit and openness to collaboration, and contribute to a positive and healthy work environment;
• Motivated, and be passionate about improving the quality of life of urban Inuit;
• Strong interpersonal skills, sound judgement and excellent work and moral ethic;
• Ability to work outside standard office hours;
• Ability to balance multiple demands and urgent requests;
• Knowledge of urban Inuit priorities and understanding of the homelessness situation in Montreal;
• High level of integrity, autonomy, and accountability;
• High level of understanding of self-care

Inuit Beneficiary hiring will always be a priority at Makivvik. Training will be available for Beneficiaries in the advancement for their career.

All marginal benefits available to employees of the Corporation as outlined in the Makivvik Human Resources Policy Manual

It is the Corporation’s objective to favor and promote the employment of Inuit beneficiaries of the JBNQA.

We thank all applicants for their interest in this position. Only applicants selected for an interview will be contacted.