Frontline Home Sales Assistant

Doran Contractors Limited; Ottawa; On-site; CAD 45,000 - 52,000; Full time

Job summary

Tamarack Homes in Meadows Community, Barrhaven, Ottawa, is seeking a Sales Assistant to welcome customers, support Sales Representatives, and maintain purchaser information, ensuring the new home sales process runs smoothly.

This role suits a professional, organized, customer-focused individual who enjoys a fast-paced environment and has experience in admin, sales, or real estate; proficiency with CRM and Microsoft Office is required, bilingualism is an asset.

Qualifications

• High school diploma required; post-secondary education in Business Administration, Sales, Real Estate or related field is an asset.
• One to two years of administrative, customer service, sales, hospitality or new home building experience is an asset.
• Strong customer service, communication, organization, and time management skills.
• Excellent attention to detail and ability to manage multiple priorities in a busy sales environment.
• Ability to work independently and as part of a team.
• Comfortable using CRM, sales tracking, document management, reporting systems, and Microsoft Office.
• Knowledge of the new home sales process, purchaser files, deposits, or real estate documentation is an asset.
• Bilingualism in French and English is considered an asset.

Responsibilities

• Maintain model homes, sales centers, and display presentations standards, including daily opening and closing procedures.
• Welcome visitors and provide a professional first contact for prospective purchasers, homeowners, agents, and guests.
• Respond to customer inquiries by phone, email, and in person.
• Provide general information on Tamarack Homes communities, models, floorplans, pricing, incentives, deposits, available lots, and promotions.
• Schedule appointments and support customer follow-up activities with Sales Representative.
• Create, organize, and maintain purchaser files, sales documents, reports, and supporting records.
• Enter purchaser and prospect information into CRM and sales systems accurately.
• Support purchase agreement packages, deposits, co-broke forms, document execution, and file compliance requirements.
• Prepare Agreements of Purchase and Sale (APS) for Sales Agents as required.
• Maintain current sales materials, price sheets, displays, and Sales Centre presentation standards.
• Assist with closing-related customer touchpoints, sales reporting, traffic reports, and marketing materials as required.
• Check website and public-facing sales information regularly for accuracy and report updates as required.
• Perform other duties as requested by the Sales Representatives or Sales Management team.

Skills

Administrative experience

Customer service

Sales

CRM

Microsoft Office

Education

High school diploma

Business/Real estate education asset

Tools

CRM

Sales tracking

Document management

Microsoft Office

Job description

Tamarack Homes in Meadows Community, Barrhaven, Ottawa, is seeking a Sales Assistant to welcome customers, support Sales Representatives, and maintain purchaser information, ensuring the new home sales process runs smoothly.

This role suits a professional, organized, customer-focused individual who enjoys a fast-paced environment and has experience in admin, sales, or real estate; proficiency with CRM and Microsoft Office is required, bilingualism is an asset.