FRONT OFFICE MANAGER

Twenty Four Seven Hotels; Ontario; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading hotel management company in Ontario is seeking a Front Office Manager to lead the Front Office Team. The ideal candidate will have hotel management experience and exceptional guest service skills. Join us to craft inspired workplaces and enhance guest experiences while maximizing investor returns.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

401K

Paid Time Off

Paid Sick Time

Job Training

Daily Pay

Qualifications

• Successful Front Office hotel management experience is required.
• Exceptional guest service skills required.

Responsibilities

• Management of day-to-day Front Office and Breakfast Operations.
• Train department staff in all duties and empower them to reach top performance levels.
• Support the hotel's sales efforts and generate revenue opportunities.

Skills

Guest Service

Communication

Initiative

Education

Front Office Hotel Management Experience

Tools

Hilton Systems

Job description

Our Hampton Inn & Suites Ontario is currently seeking an experienced, knowledgeable, and independent-working Front Office Manager to lead the Front Office Team, aiming to surpass brand standards and Owner expectations. As part of the property team, you will help us "craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns." This could be the perfect opportunity to advance your career with a growing and exciting hotel management company!

This is an overtime-eligible manager position. Interested? Apply today!

Position Responsibilities:

1. Management of day-to-day Front Office and Breakfast Operations
2. Maintain guest confidence through prompt and courteous communication with guests and associates
3. Execute the highest quality of service to guests at all times
4. Complete scheduling for the department(s)
5. Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR
6. Participate in the property MOD program as needed
7. Train department staff in all duties and empower them to reach top performance levels
8. Support the hotel's sales efforts and generate revenue opportunities

Education and Experience:

1. Successful Front Office hotel management experience is required
2. Systems experience within the Hilton / Hampton brands is preferred
3. Highly motivated, self-directed, with strong initiative and achievement drive
4. Exceptional guest service skills required
5. Strong computer skills necessary
6. Excellent communication and presentation skills required

We offer a highly competitive salary, along with Medical, Dental, Vision, Ancillary Benefits, 401K, Paid Time Off, Paid Sick Time, Job Training, and opportunities for advancement. Plus, enjoy the benefit of Daily Pay!

About Us

24seven Hotels is a premium-branded lifestyle and select-service hotel management company that believes better is always possible—for our investors, partners, associates, and guests. We operate in a niche—large enough to be well-resourced and effective; small enough to offer accessibility and expertise in operations, investment, and development. We value one-on-one relationships and are committed to supporting the growth of our associates and the success of our owners.

Our hotel brand partners include Marriott, Hilton, Hyatt, IHG, and Choice.

Twenty Four Seven Hotels is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on disability, veteran status, or any other protected category under law.