Front Office Associate - Sales & Payments

Leon's Furniture; Calgary; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits after 3 months

Employee discounts

Growth opportunities

Job summary

Leon's Furniture is seeking a Full Time Front Office Associate in Calgary to deliver excellent service to customers in person and by phone. You will process sales, handle payments, and support administrative tasks to ensure accurate orders.

The role emphasizes courteous communication, problem solving, and teamwork in a fast-paced retail environment with growth opportunities across the coast-to-coast Canadian company.

Qualifications

• Excellent communication skills, written and spoken.
• Friendly, confident personality.
• Strong problem solving and analytical skills.
• Exceptional organizational skills.
• Able to work collaboratively with colleagues.
• Ability to interact professionally with customers.
• Remain calm under pressure.
• Maintain a positive attitude.

Responsibilities

• Process sales and payments and other customer requests.
• Check emails and voicemails and follow up with customers.
• Process financing applications and liaise with Visa D & Easy Finance.
• Call customers to schedule deliveries and pickups.
• Balance cash drawer for approval by Home Office in GERS.
• File daily reports and documents.
• Print and distribute reports from the previous business day.
• Generate and finalize pick tickets.
• Complete end-of-day procedures – phones to night service, lights off, area tidy.
• Record and file applications and promissory notes.
• Post finance plans and update contact numbers around the office.
• Ensure orders to be delivered are paid in full.
• Perform other duties as assigned.

Skills

Clear communication

Customer service

Problem solving

Organization

Team collaboration

Professional interaction

Calm under pressure

Positive attitude

Job description

Leon's Furniture is seeking a Full Time Front Office Associate in Calgary to deliver excellent service to customers in person and by phone. You will process sales, handle payments, and support administrative tasks to ensure accurate orders.

The role emphasizes courteous communication, problem solving, and teamwork in a fast-paced retail environment with growth opportunities across the coast-to-coast Canadian company.