Front of House Supervisor — Lead Guest Experience

Moxies; Kamloops; Presencial; CAD 52.000 - 76.000; Jornada completa

Descripción de la vacante

Northland Properties is seeking a dynamic leader to oversee shifts within our full‑service restaurant operations. You will work closely with senior leadership to maintain service standards, guest satisfaction, and team engagement across all shifts.

You will mentor staff, promote inclusivity, drive performance, and help cultivate a high‑energy, guest‑first culture aligned with our brand. This role offers growth across Canada and the USA within our expanding hospitality network.

Formación

• Previous serving experience in a full-service restaurant or bar.
• Hospitality driven towards guests and team members.
• Previous restaurant leadership experience considered an asset.

Responsabilidades

• Actively lead shifts, in support of senior leadership team members while helping to manage budgetary goals
• Ensure complete guest satisfaction and guest connection throughout each shift
• Contribute to a positive team morale through contests and supporting team members on shift
• Handle guest concerns and compliments
• Desire to develop and motivate the people around you to always be their best
• Energetic and positive
• Committed to being inclusive and embracing diversity

Conocimientos

Leadership

Guest service

Team motivation

Diversity & inclusion

Energetic & positive

Communication

Descripción del empleo

Northland Properties is seeking a dynamic leader to oversee shifts within our full‑service restaurant operations. You will work closely with senior leadership to maintain service standards, guest satisfaction, and team engagement across all shifts.

You will mentor staff, promote inclusivity, drive performance, and help cultivate a high‑energy, guest‑first culture aligned with our brand. This role offers growth across Canada and the USA within our expanding hospitality network.