Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Saskatoon; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Supervisor, where you will play a vital role in enhancing the guest experience. This position offers the chance to work in a dynamic environment, supporting the General Manager and leading a dedicated team. You'll be responsible for fostering a positive workplace culture, ensuring exceptional service, and driving team performance. With opportunities for career growth and a commitment to work-life balance, this role is perfect for those passionate about hospitality and team development. Experience the rewarding atmosphere of a well-respected restaurant brand that values its employees.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Leadership Training

Mentorship Initiatives

Reward and Recognition Programs

Qualifications

• Experience in a supervisory role within a restaurant setting.
• Strong interpersonal skills and a passion for hospitality.

Responsibilities

• Assist the General Manager with daily operations and team management.
• Support training and development of Front of House team members.

Skills

Leadership

Organizational Skills

Time Management

Coaching

Communication

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership training programs and access to mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What Does a Successful Front of House Supervisor Look Like?

• Leads by example and works 'Shoulder to Shoulder' with team members, coaching in the moment
• Continuously seeks skill development and learning opportunities
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates development opportunities to the AGM and FOH manager and supports their implementation
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. Established over 50 years ago, we are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are passionate about exceeding guest expectations daily, Boston Pizza is the place for you!