Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Red Deer; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in casual dining seeks a Front of House Supervisor to enhance guest experiences and foster a positive team environment. This role involves supporting the General Manager in daily operations, training team members, and ensuring adherence to hospitality standards. With a focus on leadership and community engagement, this position offers a unique opportunity for career growth and development within a supportive culture. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, this could be the perfect fit for you.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Leadership Training Programs

Recognition Programs

Qualifications

• Experience in a supervisory role within a restaurant setting.
• Strong organizational skills and ability to manage time effectively.

Responsibilities

• Assist the General Manager with daily restaurant operations.
• Support training and development of Front of House team members.

Skills

Leadership

Time Management

Team Building

Communication

Education

High School Diploma

Hospitality Management Certification

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership Training Programs, mentorship initiatives, and development opportunities
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works alongside team members to coach and support
• Continuously seeks to develop skills and learn new ones
• Achieves goals through strong organization and effective time management
• Builds relationships by working cohesively with all team members
• Champions the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Communicates development opportunities to the AGM and FOH manager and supports team growth
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are dedicated to the growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding guest expectations daily, Boston Pizza is the place for you!