Front of House Supervisor

Boston Pizza International Inc; Red Deer; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Supervisor, where you will play a vital role in daily operations and team development. This position offers opportunities for career growth and emphasizes a fun, safe work environment. You will lead by example, coach team members, and ensure exceptional guest experiences. With a commitment to integrity and community, this role is perfect for those who thrive in fast-paced environments and are passionate about hospitality. Be part of a respected culture where your contributions truly matter!

Benefits

Flexible Scheduling

Career Growth Opportunities

Leadership Training Programs

Reward and Recognition Programs

Qualifications

• Experience in a supervisory role within the hospitality industry.
• Strong commitment to guest satisfaction and team development.

Responsibilities

• Assist the General Manager with daily restaurant operations.
• Support training and development of Front of House team members.

Skills

Leadership

Organizational Skills

Time Management

Communication

Education

High School Diploma

Hospitality Management Degree

Job description

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling to fit your lifestyle and promote work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Leadership training programs and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example, working shoulder to shoulder with team members and coaching in the moment
• Continuously seeks to develop skills and learn new ones
• Achieves goals through strong organizational and time management skills
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates development opportunities to the AGM and FOH manager and supports their implementation
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and exceeding guest expectations daily, Boston Pizza is the place for you!