Front of House Supervisor

Boston Pizza International, Inc. (Calgary); Cornwall; On-site; CAD 40,000 - 55,000; Full time

Job summary

Boston Pizza, a leading casual dining restaurant, is seeking a Front of House Supervisor to assist in the daily operations and enhance the guest experience. This role involves supporting team training, fostering a positive work environment, and ensuring adherence to brand standards. Ideal candidates demonstrate strong leadership, organizational skills, and a commitment to excellent service.

Benefits

Flexible scheduling

Career growth opportunities

Boston Pizza Scholarship Program

Leadership Training Programs

Dynamic mentorship initiatives

Recognition programs

Qualifications

• Experience in a supervisory or leadership role in the hospitality industry.
• Strong relationship-building abilities and commitment to team development.
• Ability to thrive in a high-paced environment.

Responsibilities

• Assist the General Manager with daily restaurant operations.
• Support the training and performance management of Front of House team members.
• Maintain a positive work environment and ensure guest satisfaction.

Skills

Leadership

Organizational Skills

Communication

Team Building

Time Management

Job description

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership Training Programs, and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works 'Shoulder to Shoulder' with team members and coaches in the moment
• Driven to develop existing skills, and is consistently seeking new learning and skill-building moments
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the 'Foundations of Hospitality,' Boston Pizza's Brand Standards and Food Safety
• Effectively communicates development opportunities of the team with AGM and FOH manager and supports in these wherever possible
• Maintains a positive composure and thrives in a fast-paced environment

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!