Front of House Manager

Boston Pizza; Niagara Falls; On-site; CAD 45,000 - 60,000; Full time

Job summary

Boston Pizza is seeking a Front of House Manager to assist in daily operations, support team development, and ensure an excellent experience for guests. The role emphasizes leadership, effective communication, and a positive work culture. Join a recognized leader in casual dining and contribute to a thriving workplace.

Benefits

Flexible scheduling

Opportunities for career growth

Boston Pizza Scholarship Program

Management Training Programs

Leadership Development Sessions

Reward and recognition programs

Qualifications

• Enjoys working with people in a team environment.
• Dedicated to exceeding guest expectations.

Responsibilities

• Assists the General Manager with daily operations.
• Supports training, staffing, and performance management.
• Maintains a positive demeanor in a fast-paced environment.

Skills

Leadership

Organizational Skills

Time Management

Communication

Job description

Overview: Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant's daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people—our Guests and team members—have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP a Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works shoulder to shoulder with team members, coaching in the moment
• Seeks continuous learning and skill development opportunities
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, sharing goals and challenges, and coaches the team for growth
• Maintains a positive demeanor and thrives in a fast-paced environment

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are dedicated to exceeding guest expectations daily, Boston Pizza is the place for you!