Front of House Manager

The Quarterdeck Resort; Liverpool; On-site; CAD 52,000 - 72,000; Full time

Job summary

The Quarterdeck Resort on Nova Scotia's South Shore seeks a Front of House Manager to lead our restaurant team and deliver exceptional dining experiences. In this role you will oversee front-of-house operations, coach staff, and ensure flawless guest service while collaborating with the kitchen and events team. Competitive wages based on experience.

Join a coastal, guest-focused culture that values hospitality, teamwork, and continuous improvement.

Qualifications

• 2+ years of restaurant leadership experience.
• Strong communication and team-building abilities.
• Passion for hospitality and delivering exceptional service.
• Ability to stay calm, organized, and solutions-focused under pressure.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead daily front-of-house operations and service execution.
• Create a welcoming, polished, and memorable guest experience.
• Train, mentor, and schedule a dynamic service team.
• Manage reservations, floor flow, and service standards.
• Handle guest feedback with professionalism and care.
• Monitor labour and support overall restaurant performance.
• Collaborate with the kitchen and leadership team for seamless service.
• Support events, weddings, and special dining experiences.

Skills

Leadership

Communication

Team-building

Hospitality

Service excellence

Job description

Are you a passionate hospitality leader who thrives in a fast-paced, guest-focused environment? The Quarterdeck Resort is seeking an experienced Front of House Manager to lead our restaurant team and deliver exceptional dining experiences on Nova Scotia’s South Shore.

Position Overview

As our Front of House Manager, you’ll be the driving force behind the guest experience in our restaurant. You’ll lead, coach, and support our service team while ensuring smooth daily operations and maintaining the high standards our guests know and love.

Responsibilities

• Lead daily front-of-house operations and service execution
• Create a welcoming, polished, and memorable guest experience
• Train, mentor, and schedule a dynamic service team
• Manage reservations, floor flow, and service standards
• Handle guest feedback with professionalism and care
• Monitor labour and support overall restaurant performance
• Collaborate with the kitchen and leadership team for seamless service
• Support events, weddings, and special dining experiences

Qualifications

• 2+ years of restaurant leadership experience (resort or upscale dining an asset)
• A natural leader with strong communication and team-building skills
• Passion for hospitality and delivering exceptional service
• Ability to stay calm, organized, and solutions-focused under pressure
• Flexibility to work evenings, weekends, and holidays
• Competitive wages based on experience
• Performance-based incentives
• A supportive, team-first culture in a beautiful coastal setting

About Us

At The Quarterdeck Resort, our culture is built on genuine hospitality, respect, and teamwork. We create exceptional guest experiences by fostering a supportive, positive environment where our team feels valued, empowered, and proud of their work.

We are committed to collaboration, accountability, and continuous growth. Together, we strive to exceed expectations and create meaningful, memorable experiences.