Front of House - Assistant Manager

Moxies; Kamloops; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Employee discounts

Paid vacation

Health & dental benefits

Competitive wage

Manager bonus program

Career growth opportunities

Job summary

Northland Properties, through Northland Restaurant Group, is seeking a hands-on restaurant leader for Moxie's Grill & Bar in Canada. This role focuses on modelling hospitality and guiding front-of-house teams to achieve exceptional guest satisfaction.

You will drive sales growth, participate in hiring, onboarding, and development of Supervisors, and oversee front-of-house operations to ensure success. Northland offers competitive wages, benefits, and opportunities across Canada.

Qualifications

• Experience leading teams in a full-service restaurant.
• Strong communication and guest service skills.
• Ability to train and develop Supervisors.
• Commitment to inclusivity and diverse team.

Responsibilities

• Role modelling hospitality to our guests and team members
• Communicating and connecting with guests to ensure satisfaction at an exceptional level
• Implement initiatives to increase sales and increase profit
• Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions
• Assist in developing Supervisors
• Oversee all front-of-house leader areas to ensure success

Skills

Leadership

Guest satisfaction

Interpersonal communication

Hiring & training

Job description

Benefits & Perks

• Employee discounts (Corporate locations Only) with Sandman Hotel Group, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, Grouse & Revelstoke Mountain Resorts and more!
• Paid Vacation & Sick Days
• Shared Cost Extended Health & Dental Benefits
• Competitive wages
• Competitive bonus program for managers
• Learn about opportunities for taking part in new restaurant opens across Canada and the USA
• Grow your career in our rapidly expanding company

Key Responsibilities

Working with the General Manager, some of your responsibilities will include:

• Role modelling hospitality to our guests and team members
• Communicating and connecting with guests to ensure satisfaction at an exceptional level
• Implement initiatives to increase sales and increase profit
• Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions
• Assist in developing Supervisors
• Oversee all front-of-house leader areas to ensure success

Key Requirements

• Leadership experience in a full-service restaurant or bar
• Proven leadership skills: desire to develop and motivate the people around you to always be their best
• Energetic and positive
• Strong patience and communication skills
• Drive for continuous improvement
• Committed to being inclusive and embracing diversity
• Experience in leadership development an asset

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email [e-mail]. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.