Front of House Manager

Boston Pizza International, Inc. (New Glasgow); Chestermere; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Manager, where you will play a crucial role in ensuring exceptional guest experiences and fostering a positive team environment. This dynamic position involves assisting in daily operations, training staff, and championing the restaurant's brand standards. With a focus on professional development and a commitment to community engagement, this is an exciting opportunity for those passionate about the restaurant industry. If you thrive in a fast-paced environment and enjoy leading by example, this role is perfect for you.

Benefits

Flexible Scheduling

Career Advancement Opportunities

Scholarship Program

Management Training Programs

Dynamic Mentorship Programs

Reward and Recognition Programs

Qualifications

• Passion for the restaurant industry and a commitment to hospitality.
• Strong leadership and organizational skills are essential.

Responsibilities

• Assist the General Manager with daily restaurant operations.
• Support training, development, and performance management of staff.

Skills

Leadership

Organizational Skills

Time Management

Communication

Team Building

Education

High School Diploma

Management Training

Job description

Overview Front of House Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance.
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office.
• Build relationships and give back to your local community.
• Boston Pizza Scholarship Program.
• Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives.
• A respectful culture and work environment where your feedback matters.
• Fantastic reward and recognition programs.

What does a successful Front of House Manager look like?

• Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment.
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments.
• Achieves goals through strong organizational skills and effective time management.
• Builds relationships by finding common ground and working cohesively with all team members.
• Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety.
• Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress.
• Maintains a positive composure and thrives in a fast-paced environment.

Qualifications

We offer competitive pay, benefits, and opportunities for career advancement. If you are a motivated individual with a passion for the restaurant industry, we would love to hear from you. Please submit your resume to [e-mail]. Only qualified candidates will be contacted for an interview.

As part of our hiring process, candidates that are hired will be required to provide an up to date criminal record check. This is to ensure a safe and secure environment for our team and guests.

Boston Pizza was established over 60 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!