Front End Team Lead & Cashier Coach

The Home Depot Canada; Whitby; Vor Ort; CAD 28.000 - 30.000; Vollzeit

Zusammenfassung

The Home Depot Canada is looking for a Head Cashier in Whitby to lead the front-end team, coach associates, and ensure a smooth checkout experience for customers. The role requires dedication to GET behaviours, staff training, and maintaining strong customer service standards.

Responsibilities include managing checkout lines, scheduling coverage, and handling escalation for customer issues, while ensuring safety and adherence to store policies.

Qualifikationen

• Interpersonal and customer-facing skills are essential.
• Cash handling and cash register operation experience preferred.
• Leadership experience in a retail setting is beneficial.

Aufgaben

• Lead by example, coach and develop front-end associates.
• Ensure adequate checkouts and efficient customer flow.
• Schedule coverage and handle first-level customer issue escalation.
• Train cashiers and assist with cash operations and security.

Kenntnisse

Interpersonal Skills

Cash Handling

Leadership Skills

Attention to Detail

Customer Focus

Time Management

Promotes Teamwork

Problem Solving

Communicates Effectively

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

The Home Depot Canada is looking for a Head Cashier in Whitby to lead the front-end team, coach associates, and ensure a smooth checkout experience for customers. The role requires dedication to GET behaviours, staff training, and maintaining strong customer service standards.

Responsibilities include managing checkout lines, scheduling coverage, and handling escalation for customer issues, while ensuring safety and adherence to store policies.