Front End Team Lead

Walmar; Peace River; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmar in Peace River, AB seeks a Front End Leader to assist in the leadership of the front end and department processes, respond to problems and inquiries, and develop associates through teaching and training.

You will promote exceptional customer service, supervise schedules, lead daily huddles, coordinate breaks, monitor productivity, and support recruiting. The position starts at $19.75 per hour in Canada.

Qualifications

• Retail customer service experience.
• Ability to lead and develop associates.
• Strong communication and teamwork skills.

Responsibilities

• Provide excellent Customer Service by greeting customers politely and assisting with product promotion and purchases.
• Ensure safe work processes and maintain area cleanliness and safety procedures.
• Handle customer and associate concerns and provide guidance as needed.
• Delegate and supervise front-end operations, ensuring proper coverage and coordinating breaks.
• Review and optimize schedules with People Lead for staffing needs.
• Lead daily team huddles, share updates, set goals and track productivity.
• Support training opportunities and coach associates to improve performance.
• Assist with recruiting and onboarding of new associates.

Skills

Customer service

Leadership

Communication

Team coordination

Tools

Workday

Job description

Position Summary...Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.3. Handles customer and associate concerns and provides guidance as required.4. Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.5. Review completed schedules with People Lead.6. Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.7. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.9. Complete GTA/Workday tasks and supports Management.10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.The minimum rate of pay for this position starts from $19.75.Le taux horaire minimum pour ce poste débute à 19.75.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…9701-78 ST, PEACE RIVER, AB T8S 0A3, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .