Front End Team Lead

Walmart Canada; Peace River; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmart Canada in Peace River, AB is seeking a Front End Lead to assist in department operations, respond to inquiries, and develop associates through teaching and training. You will help deliver a high level of customer service while ensuring task completion and store standards.

Your role includes coordinating schedules, guiding team huddles, and supporting recruiting and onboarding. You will promote safety, accuracy, and efficient front-end processes to drive store performance.

Qualifications

• Age – 16 or older

Responsibilities

• Greet customers, promote products/services, resolve issues.
• Ensure safety and cleanliness of the work area.
• Lead front-end operations and coordinate coverage.
• Coach and train associates; lead daily team huddles.
• Support recruiting and onboarding processes.
• Complete GTA/Workday tasks and management support.

Skills

Customer service

Scheduling

Training

Job description

Position Summary...Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.
• Handles customer and associate concerns and provides guidance as required.
• Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.
• Review completed schedules with People Lead.
• Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.75.

Le taux horaire minimum pour ce poste débute à 19.75.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

9701-78 ST, PEACE RIVER, AB T8S 0A3, Canada

Important Note

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