(CAN) Front End Team Lead

Walmar; Edmonton; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart Canada in Edmonton is seeking an Front End Associate to lead front-end operations, respond to inquiries, and train associates while delivering high levels of customer service. You will assist on the sales floor as needed and participate in team huddles and daily updates.

The role emphasizes safety, schedule reviews with the People Lead, and collaboration with coaches to drive productivity and learning opportunities across the department.

Qualifications

• Age 16 or older.

Responsibilities

• Provide excellent Customer Service by greeting customers in a polite, friendly manner and assisting with product/services selection.
• Promote products/services, locate merchandise and assist customers with purchase decisions.
• Resolve customer issues and refer concerns as appropriate to supervisor or relevant department.
• Ensure safe work processes and follow emergency procedures (lifting, cleanliness, evacuations, alarms, theft)
• Delegate, assist and follow up on front-end operations to ensure coverage and break coordination.
• Review completed schedules with People Lead and align staffing appropriately.
• Tour assigned areas with Coach to identify training opportunities and develop associates via teaching and training.
• Foster strong communication; lead daily Team Huddle, share updates, set goals and track productivity.
• Support GTA/Workday tasks and back-end management tasks in collaboration with Coach/People Lead.
• Assist in recruiting and hiring new associates and support performance and growth conversations.

Skills

Customer service

Leadership

Communication

Training

Safety procedures

Job description

Position Summary...Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.3. Handles customer and associate concerns and provides guidance as required.4. Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.5. Review completed schedules with People Lead.6. Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.7. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.9. Complete GTA/Workday tasks and supports Management.10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.The minimum rate of pay for this position starts from $19.25.Le taux horaire minimum pour ce poste débute à 19.25.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…6110 CURRENTS DR NW, EDMONTON, AB T6W 0L7, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .