(CAN) Front End Team Lead

Walmar; Portage la Prairie; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmart Canada in Portage la Prairie, MB is looking for a Front End Coordinator to assist in department leadership, drive customer service excellence, and train associates through coaching and teaching. The role includes planning department activities, coordinating schedules, and supporting front-end coverage as needed.

You will greet customers, promote products, ensure safety procedures are followed, and participate in daily team huddles.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with product promotions.
• Ensure safety and cleanliness, follow emergency procedures, and maintain organized work areas.
• Address customer and associate concerns, offering guidance as needed.
• Coordinate front-end operations, manage coverage, and monitor breaks.
• Review and discuss schedules with People Lead and Coach.
• Identify training opportunities and coach associates through teaching and feedback.
• Lead daily team huddles, share updates, set goals, and track productivity metrics.
• Support safety, displays, and signage compliance; safeguard assets.
• Complete GTA/Workday tasks and assist Management.
• Support recruiting and growth conversations with the Coach/People Lead.

Job description

Position Summary...Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.3. Handles customer and associate concerns and provides guidance as required.4. Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.5. Review completed schedules with People Lead.6. Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.7. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.9. Complete GTA/Workday tasks and supports Management.10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.The minimum rate of pay for this position starts from $19.65.Le taux horaire minimum pour ce poste débute à 19.65.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…2348 SISSONS DR, PORTAGE LA PRAIRIE, MB R1N 0G5, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .