front end supervisor - retail

RONA inc.; Golden Horseshoe; On-site; CAD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a Head Cashier to lead front-line teams and ensure exceptional customer service. This role involves supervising staff, overseeing register operations, and training new associates. If you thrive in a dynamic retail environment and have a passion for helping customers, this position is perfect for you. Join a company that values diversity and inclusion, and become a key part of a team dedicated to making a positive impact in the community. Your leadership will help create a welcoming atmosphere for all customers, making every visit a memorable experience.

Qualifications

• 1 year of retail experience and team supervision required.
• Strong communication and problem-solving skills essential.

Responsibilities

• Supervise frontend staff to maintain service standards.
• Provide excellent customer service and assist with issues.

Skills

Retail Experience

Team Supervision

Problem-Solving Skills

Communication Skills

Attention to Detail

Job description

Title: Head Cashier (Contract)

Posted on: April 17, 2025 by RONA inc.

Job Details

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. With a distinctive product and service offering and complementary store formats, our RONA+, RONA, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

Become a vital part of RONA and ensure exceptional customer service by supervising our front-line teams. With your organization, attention to detail, and communication skills, you'll train our associates to make every visit a positive experience!

Your Role:

1. Supervise frontend staff to ensure service standards are maintained.
2. Oversee register coverage and store supply usage.
3. Provide refunds and monitor cash drawer amounts.
4. Perform opening and closing procedures.
5. Provide excellent customer service by assisting customers and addressing any issues.
6. Understand, train, and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising).
7. Train and mentor new associates.
8. Other related tasks to ensure the store runs smoothly.

What We're Looking For:

1. 1 year of retail experience.
2. 1 year of experience in team supervision.
3. Strong problem-solving skills.
4. Excellent communication skills.
5. Strong attention to detail.

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process, and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Location:

North York, ON

Workplace Information:

On site

Terms of Employment:

Term or contract, Part-time

Starts as soon as possible, 1 vacancy

Source: Jobboom #3396018