Front End Supervisor Full Time 8 Month Contract (Dartmouth)

Home Depot Canada; Dartmouth; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health and dental benefits for full‑/t

Profit sharing and stock purchase plan

Paid training & career development

Tuition reimbursement

The Home Depot values

Job summary

The Home Depot, Inc. in Dartmouth, Nova Scotia is seeking a Department Supervisor to lead and develop a frontline team. You will coach associates, manage staffing, review performance, and drive sales through strong product knowledge and customer service.

Responsibilities include maintaining stock, coordinating schedules, resolving customer issues, and communicating promotions. The successful candidate has 1-2 years of supervisory experience and a customer-first mindset.

Qualifications

• 1-2 years experience as a supervisor / leading teams.

Responsibilities

• Leading and inspiring associates to build relationships with customers and peers to provide exceptional service and drive sales.
• Ensuring department staffing levels meet business needs.
• Managing associate performance through development, communication, rewards and recognition, and ongoing feedback.
• Reviewing sales and reports with the assistant manager to improve inventory and merchandising to drive sales.
• Maintaining 100% in-stock and organized overhead plans.
• Investigating and resolving customer issues as appropriate.
• Communicating store sales, events and promotions to the team.

Skills

Customer service

Leadership

Coaching

Team motivation

Communication

Problem solving

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Department Supervisor

Position Purpose: Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What you will be doing:

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What we are looking for:

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams