Front end supervisor

Canadian-Tire-Corporation,-Ltd.-1; Abbotsford; On-site; CAD 45,000 - 70,000; Full time

Benefits offered by this job

Profit-sharing

On-site parking

Public transportation nearby

Group benefit plan

Job summary

Canadian Tire Stores is seeking a Supervisor/Department Manager to lead a department with friendly, informed staff and drive efficient retail operations. You will report to the Store Manager and ensure customer satisfaction and strong store execution.

The role emphasizes staff development, POS troubleshooting, and maintaining high presentation standards in a diverse, community-focused environment in Canada.

Qualifications

• Supervisory/managerial experience required.
• Willingness to work varied shifts.
• Ability to stand for 8 hours with lifting and walking.
• Experience in retail sales, execution and operations.

Responsibilities

• Take full ownership of the front end and ensure that Cash, Customer Service, Online Orders, and related administrative functions operate efficiently, accurately, and professionally.
• Foster a culture that values excellent customer service.
• Step in and assist the team during busy periods.
• Troubleshoot POS issues and coordinate POS maintenance/support
• Maintain the quality of the department’s presentation to ensure customer expectations are met.
• Plan and manage daily/weekly departmental activities.
• Train, supervise, assist, coach, encourage, motivate, inspire and support team members in their departmental operations.
• Manage team members’ performance, provide informal and constructive feedback, and recognize achievements and efforts.
• Prepare work schedules that meets business needs while working withing budget guidelines.
• Help with the store opening and closing responsibilities.
• Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction.
• Ensure compliance with Health and Safety regulations.

Skills

Supervisory

Leadership

Staff management

Customer service

Communication

Shift work

Problem solving

Cash handling

Retail operations

Job description

Canadian Tire Stores encourage all applicants to verify job opportunities by visiting the official Canadian Tire careers website at canadiantirestores.ca before submitting personal information or applications.

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada’s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary

As a member of the store’s Management Team, the Supervisor/Department Manager is responsible for managing and leading the department by ensuring that the department operates efficiently with friendly and informed staff. Reporting to the Store Manager/General Manager, this role ensures customer satisfaction and retail execution that meets the performance expectations.

• An amazingly friendly team
• Continued career opportunities
• Profit-sharing (conditions apply)
• Diverse, inclusive and safe working environment
• Work-life balance
• Ongoing training and learning
• Reward and recognition program
• Group benefit plan (conditions apply)
• On-site parking
• Public transportation nearby
• Working for an employer that’s involved in the community
• Working for a locally owned business
• And much more!!

Responsibilities

• Take full ownership of the front end and ensure that Cash, Customer Service, Online Orders, and related administrative functions operate efficiently, accurately, and professionally.
• Foster a culture that values excellent customer service.
• Step in and assist the team during busy periods.
• Troubleshoot POS issues and coordinate POS maintenance/support
• Maintain the quality of the department’s presentation to ensure customer expectations are met.
• Plan and manage daily/weekly departmental activities.
• Train, supervise, assist, coach, encourage, motivate, inspire and support team members in their departmental operations.
• Manage team members’ performance, provide informal and constructive feedback, and recognize achievements and efforts.
• Prepare work schedules that meets business needs while working withing budget guidelines.
• Help with the store opening and closing responsibilities.
• Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction.
• Ensure compliance with Health and Safety regulations.

Requirements / Skills

• Supervisory, leadership and/or managerial experience or relevant experience
• Ability to work shifts (days, evenings, week-ends and holidays)
• Approachable
• Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
• Ability to plan, organize, communicate, delegate and follow up team’s activities and projects
• Ability to work in a fast-paced environment
• Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decisions
• Ability to operate cash register
• Experience in retail sales, execution and operations

Vacancy Type

New

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.